Sewer Squad Plumbing Co

Bottom line is they couldn’t fix my issue after 3 visits and it turns out all it was was the shower/tub wall tiles that needed re-caulking ($10 fix I eventually did myself which ended up costing me about $700 for the initial visit and 2 other fixes which weren’t the source of the problem). I told them the leak started after I took a shower and the plumber that came didn’t even take a look at the shower until the 3rd visit. While their customer service is good, I wasn’t impressed by what mattered most, that being fixing my problem. I ended up paying a more experienced guy who does plumbing on the side $100 who figured out the issue after 30 mins.

I was very pleased with the excellent customer service from Sewer Squad Plumbing. It started with my call with Amy. Very nice and polite. Amy scheduled my appointment right away. My Tech Vadym arrived on time and was extremely nice and knew his job very well. Vadym is excellent and explained everything in detail. I will recommend Sewer Squad Plumbing to everyone I know. Thank you very much. Excellent customer service!!!!

Wow the team at Sewer squad were amazing. Quick prompt service with email and text notifications. Amy was great in getting the appointment set up and was very pleasant to deal with. They have top of the line equipment that lets the customer see what the problem is and options on how to fix. Phil showed me that our problem was a misaligned/ shifted pipe connection - he had people come and dig a trench, showed me the problem and replaced the pipe. Front yard was kept very clean and tidy, barely can notice they were there. A refreshing and cost effective approach versus competitors in the market. Highly recommend!

Amazing service. We received a call within minutes of submitting a request. By the next day we had someone out to look at the issue and provide a no pressure detailed written quote with options. We had most of our basement plumbing replaced, as someone had altered the plumbing underground and it was not connected or sloped properly. The team that came out were great. They were friendly and walked us through each step of the process. It took the team 4 full days, but we no longer have a sewage smell and we now feel confident that we can finish our basement without have plumbing issues down the road. Thank you for the amazing service! We really appreciated how your team made a very large job as least disruptive as possible at a time when we were all working and doing school from home due to COVID.

I had a great time working with Matt and Amy from the Sewer Squad Plumbing. Matt was easy to work with and was very helpful. He lid out my good, better and beat repair options and gave me some helpful quotes for future work. Matt’s work was awesome and he made sure everything was working perfectly before heading out. Would definitely recommend The Sewer Squad again!

During the Covid-19 "Scary Time" We had a blocked kitchen drain and was worried about bringing someone in our house. we hired Sewer Squad, Amy at the office was pleasant and helpful in booking our appointment. The Owner Phil called us back before the appointment day and assured us that they will find and solve the problem. The work men showed up on time and were very professional, they found the blockage in our basement they resolve the issue and cleaned up. You wouldn't know that plumbing work was done. I would definitely recommend Sewer Squad to friends and family and for sure I would use their services again. "Great Job Guys" Thank You....
Christine & Adrian

They were extremely prompt and very professional to deal with. Maintained social distancing from the get-go, updated us with the progress of the work and were really a pleasure to deal with overall. Would absolutely trust and recommend them for any plumbing & sewage related issues.

Great service, fast and reliable.
We had a leak in our basement during the Covid - 19 lockdown. Matt was very professional, and quick to show up. They didn't price gauge and gave me 3 estimates of options to compare of what could be done to repair my problem.
Highly reccomend

I had a leak that just wouldn’t go away. I tried a different Plumbing company but the leak returned. I called Sewer Squad as recommended by a friend. They arrived fast and were very friendly. Turns out my water pressure was to high. Simple fix. Fare price. Good service. Phil was friendly, and explained everything so I could have a better understanding. I will only use Sewer Squad for plumbing!!! Thanks.

Very pleased with both the customer service from Phil in the office and with the on-site service provided. Although the initial visit/service didn't completely solve the problem, they came back and resolved the issue. Both technicians (Vadym and Matthew) explained what they were going to do, and provided some other options/solutions should the issue be larger than expected, or in the case there might be further issues down the road. I'm happy to say that 3 months later, the water is still flowing/draining without issue. I would definitely use Sewer Squad again and would recommend them.