Brothers Furniture

Ordered sectional which after many visits to store was delivered without any delivery man only driver at night which my husband had to get in with driver and on top of it it was not the one we had ordered but once you pay them money you will never see the owners again only some other guy who will call their boss in front of you the boss and give you another never to be kept promise I did buy a mattress for my son room which was delivered but was carry firm despite asking just to replace it with softer one they never did it I paid around 400 $ for mattress and it’s with us useless in my son room as he finds difficult to sleep on that till to this day no response from them

They have extremely poor service. While booking they promise moon but once they get their money they make you run for everything. They tell you a delivery date and nobody calls to inform the time slot of delivery. You keep calling them and their standard answer is they will check with transport co and get back, which they NEVER. My stuff was delivered in batches though the money was taken upfront 6 weeks ago. Can you imagine they have a voice mail which is not set up? You can’t leave a message and if they pick they have no info. Store owner Varun will never come on phone as he is extremely busy. While booking they will suggest you to add other items and inform that it can be canceled with in a week without a penalty. I cancelled the next day but for my refund I had to wait until delivery. Further Varun refused to pay back full amount saying the price given was a bundle discount which he cannot refund. So be aware. Don’t get into buying if in doubt. Fabric protection plan which I bought was provided after 2 weeks after regular follow ups.