Yevhen Pankratenko

During the covid-19 lockdown period, I needed a new dishwasher installed to replace the old one that had broken. The vendor did not have in-house an installation service so I had to find someone. The problem that worried me was that the old one seemed to be hardwired while the new one had a standard plug. One way or the next I thought we might have to deal with the unused electrical cable. I called several appliance installation businesses. Some did not respond to me at all, some were closed on account of the lockdown and some simply did not understand my problem. I found Yevhen using my Homestars account and gave him a call. He answered me right away and clearly understood my concerns. Even better, he was able to come by within about half an hour! It turned out that he had lots of professional experience installing dishwashers of the same European brand that I had purchased. Everything went completely smoothly getting the old machine out. The electrical connection turned out to be pretty easy. Yevhen installed the new one efficiently and professionally - no wasted time, no rushing, no uncertainty. He had all the parts and equipment in his truck, took great care of the premises and explained everything to me as we went along. Client communication is very important; I really appreciated Yevhen's straightforward approach. I would not hesitate to recommend him to anyone for complex appliance installs.