We live in an older home in the Toronto Beach area, with a large tree in the front yard, therefore no strangers to drain issues & local plumbers. This was our 1st call to Grizzly (we found them in local FB page) We were unable to flush a basement toilet or run washing machine. It was an after hours call, yet the phone was answered and we spoke to Calvin, who was polite, sincere and honest with the cost, time and expectations (REFRESHING! even when news is not ideal) Calvin arrived on time, took care to cover his shoes each time he came and left the house, was efficient and tidied the area when finished. He took extra time when done to discuss in detail why the issue arose and likely will again in time unless the root cause (pun intended) was addressed (older clay pipes). We had a similar issue back in March and I wish we knew about Grizzly then. We feel like, for the 1st time in 13yrs of home ownership, we have a plumber we can actually trust! I cannot recommend them enough. Thank you Grizzly!
- Approximate cost of services:
- $517.00
- Company Response
This is amazing feedback! Thank you Erin, and we sure hope to work with you again in the future!
The Grizzly Team