Number 1 Movers

I was scheduled to move from NS to BC in May 2021. I had movers booked for May 24th. They never showed up.

In a panic, I called Number 1 movers. They said they would be there the next day. I thought my move was saved. I was wrong.

Yes Number 1 movers took my call on a long weekend. Yes they agreed to show up the next day and pile my belongings into a moving van. Yes they took my stuff from Nova Scotia to Toronto and finally to BC.

Yes they HOUNDED me for a good review when they were so quick to show up to pick up my things. Yes I initially gave them the great review they wanted, because they HAD showed up to SAVE me.

What they DIDN’T do was deliver ALL of my belongings.

What they DIDN’T do was answer any of my calls or email inquiries asking about my missing belongings.

What they DIDN’T do, is reply to ANY of my inquiries.

They have COMPLETELY GHOSTED me for three months.

They have not answer my calls, but they answered when my son called. Gee … Block numbers much?

Number 1 Movers … you HOUNDED me for a review when you picked up my items … here’s your second review … after ghosting me for 3 months.

My boxes were crushed.

Items in boxes were broken.

Items were removed from original boxes or bins and repacked.

Repacked items were mismatched, resulting in a shampoo bottle being punctured and spilling onto CD's and DVD's. NICE!

Items were dirty.

ITEMS ARE STILL MISSING!!!!

They have NOT acknowledged losing my family heirlooms.

They have NOT acknowledged losing my retro roller skates.

They have NOT acknowledged losing my favourite blanket.

They have NOT acknowledged breaking my breakables.

They have NOT acknowledged ANYTHING! (this is just a small sample of items, my favourites!)

DO NOT USE NUMBER 1 MOVERS.
At least not if you want to actually receive your items intact, if at all.

Need proof? I have pictures of EVERYTHING they won’t acknowledge.

Save your belongings. Rent a U-Haul or storage container and do it yourself.

Number 1 Movers … take responsibility for your mistakes. That goes much further than GHOSTING people.

Number 1 Movers may pick up your items, but don’t plan on actually getting ALL of them back.

Number 1 Movers will make you pay for insurance, but completely ignore you if they lose your items, so what exactly are you paying for?

Number 1 Movers will ignore you if they lose your items.

Number 1 Movers will not be truthful to your family members who call, and say ‘they’re working on it, they’ve been busy’, but will then ghost you again, and now block your family member’s number.

Number 1 Movers has crappy customer service if you have an issue.

Moral of the story … pick someone else for your move.

The End.