Excellent customer service and craftsmanship
I contacted Vernon because of recommendations from a neighbour who spoke highly of her experience with Unique Granite & Quartz. During my first phone conversation with Vernon, I already knew that he was very knowledgeable of the products he was selling. We needed quartz for our gut kitchen renovation for the countertops, backsplash and waterfall island. It was very important to us that the backsplash would be installed in one piece without a seam and that the veining of the Calacatta quartz would continue from the countertop to the backsplash. After speaking to several fabricators who all offered the same quartz, we decided to go with Unique as Vernon was the only fabricator who agreed to not cut the backsplash but installed it as a single piece. During installation we understood why the other fabricators refused to install the huge backsplash as a single piece. It was very heavy and Vernon had to be very precise with his measurement to make sure the slab would fit onto the wall opening between the cabinets. The end result did not disappoint. We were so happy that he sent us excellent installers who not only worked super hard into the late hours, but also remained positive during the entire installation process.
We also asked for the edges to have a mitre cut and Vernon delivered! The flush reveal around our sink looks perfect! We get so many compliments from people who see our kitchen and we are so happy to have chosen Unique Granite & Quartz. Thanks Vernon for being so patient with the many questions and concerns I had during the process. We love our new quartz!
- Approximate cost of services:
- $14,000.00
- Company Response
Hi KCD!
Thank you so much for your positive review. It was a pleasure working with you. We know home renovations can be stressful so we love it when customers ask questions and we are able to provide them with accurate feedback. We pride ourselves on working together with the customer to make sure their dream job is completed to the best of our ability - it makes us happy to know we were able to make your wish of a single backsplash come true! Customer satisfaction means everything to us! I appreciate your review and please do not hesitate to contact us with any future projects.