I was actually quoted a ridiculous 650 dollars to clean my one bedroom apartment including the refrigerator for 4 hours work. We renegotiated for 450 because the cleaners were waiting in my apartment. I did not find this operation trustworthy and will not use them again. The cleaners were pleasant but did not have time to clean the bedroom nor, it appears, under the couch or the microwave. Also, after I presented them with a substantial tip, they proceeded to leave two big bags of garbage in the hallway for the superintendent to find, not where they were instructed...in the bin. They were thorough where they did clean I will add.
- Approximate cost of services:
- $450,120.00
- Company Response
Thanks for leaving us your review. It is priceless to all of us. We are here to do more and better for our clients. What I like about Homestars is allows everybody a chance to tell their story , and this is ours. We apologize if there was a misunderstanding with our booking procedure. We don't show for a work project unless these is implicit consent. The staff tried to be very understanding of the needs of the tenant and respected their request to clean everything but the bedroom. We were very through and thoughtful in our cleaning and collected 10 bags for disposal from the kitchen and living rooms. The staff did dispose of all bags and junk even though junk specifically is not normally within scope of work. Once again we sincerely appreciate the feedback and apologize for any misunderstanding. We wish you the best, The Management and crew of Just Call us to Clean.