Alba Renovations Inc.

Roofing
Calgary AB T3H 4X2
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99%(36 reviews)
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73%(113 reviews)
HomeStars
Roofing
Alba Renovations Inc.
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71%

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Reviews by rating (past 12 months)

Reviews for Alba Renovations Inc.

Average customer rating:
9 10 (20 reviews)

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Private User
Private User
Private User reviews Calgary, AB
10/10

Door replacement. Excellent Service.

I can only say great things about Robert and Shawn from Alba renovations. I live in a townhouse and my door had been deliberately damaged, Alba had to find the exact door and color to match the old one to comply with the condo board for my townhouse. This took some time but Shawn was in regular communication with me as he received updates on the delivery. Once delivered the installation was quick and the crew was very professional. I really appreciate Shawn’s communication and patience with me. I highly recommend Alba for your renovation needs. The door is perfect now.

Approximate cost of services:
$4,500.00
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Company Response

Thank you for the positive review on this door replacement.
We been getting a couple bad reviews below from A.. about this door and this definitely help us to clarify who the right person is to write a review for this new door supply and install. We definitely are not in the business to rip off any body as it was mentioned in the previous review. We are happy to help everyone and we try our hardest to satisfy our clients.

Thank again and enjoy your new door!

Robert
Robert
1 review Calgary, AB
0/10

Front door replacement

Alba renovation has been an absolute nightmare. I have called this company hundreds of times to come and finish the job but no response. I have paid them for the door as it was in the contract but now I can’t get a hold of them. This company is very very unreliable. Make sure you don’t give them a deposit because you may not see them again. I have all invoices to prove it

Approximate cost of services:
$4,690.00
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Company Response

This review is not accurate and the author of this review is not the person in charge Alba has done work for. Is a false review just to hurt our 10* rating!

dougjarrett25 in Calgary
dougjarrett25 in Calgary
4 reviews Calgary, AB
10/10

New roof

Robert was very prompt in getting back to me via text, email and phone calls. The new roof was on my parents home and he put my mother at ease by explaining to her all the steps and what his assessment of the roof meant. He actually went up on the roof to assess it which was different than some of the other roofers who quoted on this job.
The crew was in and out in a day and worked until dark as there was rain in the forecast that evening. They did a great clean up of the yard and driveway.

Approximate cost of services:
$12,450.00
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Company Response

Doug,

Thank you for time and review!
We appreciate your business and we are glad to be as much helpful as we can.

Private User
Private User
Private User reviews Calgary, AB
0/10

Totally Mess, damaged home instead of fixing.

These guys are totally unprofessional and unexperienced. Hire them if you was to damage you home.
My condo management hired them to fix our building room after hail damage. After that, first of all, we started having condensation prolem in atic and dryer not drying clothes. I thought it is something with builder, so, I called builder to check it (as my house was brnad new) they came to check and told that these contractors messed up vent and didn't removed screen from vent outside, so he removed it. Which created condensation in atic. I called condo management, they sent these guys to check their mess, while checking first peoblem they created second one, they damaged my room's celing by steping on it while in atic. They then came to fix vent i thought everything is fine now. But same day dryer stoped drying clothes and I saw lots of steam in dryer. I sent email to this guy robert, he came to see next day and said he didn't see anything wrong on their end ( or may be he didn't want to see or tell). BUT DRYER never dried clothes after that day. Then i had to take risk to go in atic and i found that they dislocated the dryer vent pipe in atic. There was insulation cover on the pipe in which the steam was collecting and created more prolem. It leaked down to bottom floor from dryer exhaust attached in wall.
And finally now they, denied the fact that they dislocated the pipe. Just keep saying that he didn't see any pipe dislocated. In fact he didn't even check that, because when in went up their it was cover with that cotton-like foam insulation.

Well i don't even want them to fix that because i don't want them in my home to create another problme. Not at all. Ridiculous service.

Approximate cost of services:
$1,111,110,000,000,000.00
0 of 1 people found this review helpful.
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Company Response

Hello Jaspreet,

After reviewing all of the information that we have here is a timeline of events:

Oct. 19, 2020 – you emailed (builder representative) from T.....saying that you are having the same dryer problem that you previously reported to Truman in the winter of 2019, long before the hail storm happened and long before we ever worked on the property.
Oct. 29, 2020 – (builders representative) replied with a report and an email stating that we somehow disconnected the vent from the under side of the roof in your attic and that the dryer connection was damaged. This point is important as we had not yet set foot in your attic so there is no way that we could have damaged your dryer connection. He also claimed that we did not remove the screen from the roof vent but, we confirmed that we did remove the screen as we actually went on the roof to check. (Builder representative) report only contained close up photos of the vent collar from the inside of your attic so it is obvious that he is the only one who had been in your attic at this point in time. His report contained no photos from outside on the roof so it is not apparent that he actually went on the roof to determine whether the screen was in the vent or not.
Nov. 2, 2020 – you confirmed with us that you had reported this problem to the Builder dating back to the previous year.
Dec. 10, 2020 – We entered your attic for the first time.
Dec. 30, 2020 – We were in your attic for the second time and it was at this time that the ceiling damage was brought to our attention. We had made arrangements to have the ceiling repaired with (Insurance Adjuster) as we were not sure how the ceiling damage occurred and thought that it could have been caused by us although now this is doubtful.
Apr. 5 - 6, 2021 – We improved the roof vents as at this point the roof vents were still being blamed for your issue.
Apr. 10, 2021 – We installed air intake vents to improve air flow in your attic as your condensation issues were still being blamed on us. Same day you reported the dryer issue again. I advised at this point if you are still having issues that it must be HVAC related. I sent pictures showing all ducts properly connected to the roof vents.
Apr. 19 – 20, 2021 – You reported having your ducts cleaned and moisture in your dryer. You questioned about going out onto the roof from inside the attic. This is not possible to do.
Apr. 21, 2021 – I went back again to look in the attic and took pictures showing that the vents are properly connected to the roof and the issues are unrelated to our work.
Apr. 23, 2021 – You reported dryer problems again.
May 13, 2021 – You went into the attic yourself and noted the damaged dryer vent connection that (builder representative) first reported to you on Oct. 29, 2020 yet at this point you are blaming the dryer vent connection on us.
May 14, 2021 – I suggested that we have an HVAC installer fix the dryer vent connection which was first reported by the (Builder) on Oct. 29, 2020 long before we were ever in your attic. To which you have replied with more accusations.
May 17, 2021 – You have taken it upon yourself to go to Home Stars and post a 0/10 review and a lengthy negative comment.

Based on the above information I respectfully request that you remove or change your scathing review of our company as it is an unfair misrepresentation. We were hired to replace the roof and siding which we did dutifully. We then made repeated attempts to help you with your issues. We are not HVAC technicians, we are renovators who were hired to repair your hail damaged roof and siding which we have completed without issue. We had nothing to do with the dryer vent connection which now seems to be confirmed as the source of all of you problems and stems back to the builder. I hope this summary helps everyone understand the course of events.

Private User
Private User
0 reviews Calgary, AB
10/10

Front door and north windows replacement

Robert and Shawn gave an estimate and final cost was exactly as estimated. Robert was there when the renovation started and Shawn came during. The work crew were very professional and took pride in their work and the product Robert recommended is excellent. The crew was on time each day and did not leave until they were happy. I would not hesitate to call Robert or Shawn for any future work. Pat Mills

Approximate cost of services:
$15,000.00
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Company Response

Pat,
Thanks for your kind words for taking your time and writing this review.
It was our pleasure working for you!

HARRY
HARRY
1 review Calgary, AB
10/10

Reroof

Rate as 10 out of 10. Completed within five days of initial contact. Every thing done as stated. One word Excellent. Very professional. Work done on time and site cleaned up to before condition. You require 30 words for a review but EXCELLENT typed 30 times would do. Home looks like brand new.

Approximate cost of services:
$4,300.00
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Company Response

Thank you for you taking your time and writing this review without us asking you!

Frauke
Frauke
2 reviews Calgary, AB
10/10

Garage/carport roof in very bad shape

Absolutely amazed by this company! It took less than a week from the first phone call until completion of the job of re-roofing a very done garage. Very brave to climb up there to start with! Robert was very polite and kept us updated throughout the process. Fast, clean, efficient! Fantastic job on the eavestroughs (problematic tree in the way). Thank you very much!

Approximate cost of services:
$11,111.00
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Company Response

Thanks for the review, Frauke!

jpicken
jpicken
0 reviews Calgary, ON
10/10

Reshingling with membrane

They shingled the roof and advised about options. The job was completed within three days of the call (weather hindered them on one day) and the area was left tidy. They were pleasant to work with.

Approximate cost of services:
$6,000.00
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Company Response

Thank you for your business Jim!
You are a great client.

Jim M.
Jim M.
1 review Calgary, AB
10/10

Roof replacement

Alba Renovations was recommended to me by a builder for whom I had previously done work. We booked an appointment with Robert - he was punctual, polite, friendly and very professional. He provided us with a lot of information on the products he would recommend and was very helpful. His quote was competitive and reasonable and he was patient with us in making our final decision. He and his crew were a pleasure to deal with, they were professional and did a great job! They arrived on time, worked hard, late into the day and got the job done in less time than we expected. When replacing the roof vents they noticed that the
dryer vent was plugged. One of the guys took a picture to show us
and cleaned it out before replacing the vent - my wife is very happy
as the dryer now works properly. Clean up was great, the roof and
eavestroughs were blown off and all materials in the yard picked up.
We definitely recommend Robert and his crew for a fair price and a job well done. Thanks again guys.

Approximate cost of services:
$17,000.00
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Company Response

Thank you for such a detailed review Jim!
It was a pleasure doing work for your family residence.

chateau
chateau
0 reviews Calgary, AB
10/10

Roof, master bath renovation, ceiling work

First they come to change the roof, also to fix master bedroom and renovate master bathroom. After they came to instal a chandelier and fix ceiling. Great job always

Approximate cost of services:
$35,000.00
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Company Response

Hi Lucila,
Thanks for your time and kind review.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Alba Renovations Inc.

Alba Renovations Inc. offers interior and exterior services such as painting, tiling, flooring- complete bath renovations etc. . . . We have done a lot of work for the Government of Alberta specifically in the Alberta Seniors Division. Basements Bathrooms: custom cabinets and counters; tubs, toilets, sinks Decks Doors: install ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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