T&A Cleaning Services Inc.

House & Apartment Cleaning
Toronto ON M6M 2L7
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House & Apartment Cleaning
T&A Cleaning Services Inc.
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Review for T&A Cleaning Services Inc.

Average customer rating:
0 10 (1 reviews)

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hello.jessng in Toronto
hello.jessng in Toronto
0 reviews Toronto, ON

First Review

0/10

Beware!!

**Home owner beware.** My experience with Terry started off great, we had a 5-8 min phone conversation about what I was looking for in a cleaning company & expecting as a finished service, i made sure to mention i wanted a deep clean & not a surface clean.  Terry was very charmatic and ensured me that his company specializes in deep cleaning.  And as a family business, (and myself coming from a family business) i thought they would take better care or attention to their craft.
IT WAS THE WORST EXPERIENCE I'VE EVER HAD. ( i was so unimpressed i just wanted them to leave, so i could clean myself.)

I was quoted $415 on the phone for a deep clean. I paid $500 (terry said it was discounted). See the reason why i had to paid more, below.

My house is very clean & organize, but with a new baby, i was looking for a cleaning company to come and do the vaccuming, dust picture frames & baseboards & other deep cleaning duties.

Here is a list of negatives:
-Oven wasn't cleaned
-Not all windows were clean, just a selected few & screens weren't put back & or fell out hours after they left
- main floor carpet wasn't vaccum & found a popsicle stick and noticeable crumbs
- sofa blanket had crumbs on it
- bathroom sink wasn't wiped down
- bathroom toliet was somewhat cleaned
- bathroom garbage was left
- bar countertop was cleaned
- wine room missed
- furniture was moved & not replaced (not into a better position, just pushed into a new spot. (Whyy) Same with all accent pieces. (Again, whyy)
- mirrored buffet table wasn't cleaned
- all walls were missed
- bathroom floor was missed & things moved out of place
-my office supplies were gathered and put on the floor in a closet?? But, office table wasn't wiped down
- glass kitchen table wasn't cleaned - still had finger prints on the glass and base.
- kitchen floor was still dirty. (The floors are white, and their was a tomato sauce leftover spot from the pervious night by the garabge, totally missed)
-laundry room & kitchen garabge left.
-attempted to put away dishes, but literally got every spot wrong. See photo

And the list goes on. NOW, i did do a walk through with Terry to point out things that were missed & they attempted to correct them (somewhat) but also CHARGED me for additional time.

I privately message him and gave him another opporunity to correct what happen & to re-service my house ( terry even said, next time will be better bc he knew they did a bad job!) But, unforunately terry did not follow up & lost any future business from us.

Terry is a very good sale person, but be careful you might be promised but poorly undersold.

Approximate cost of services:
$500.00
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More about T&A Cleaning Services Inc.

T&A Cleaning Services was founded as a family run cleaning business. Understanding our clients' needs was the key factor that ensured the quality and reliability of our service and helped us grow fast. We are now big enough to offer many different services from private residences, commercial maintenance, construction clean-up, ...
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