Horrible business. We called the repair technician who came to our home. First, we told him that our fridge wouldn't make ice and he suggested we change the water filter. We told him we had already purchased new water filters and we changed this ourselves and it didn't help. He then stated that the water filter we changed may perhaps be defective and changed it again then left. Our fridge then alarmed constantly after he left and then he came back and disabled the ice maker, again not fixing anything. He seemed completely confused and obviously had no idea how to repair a Bosche ice maker. We then immediately got a bill for about 125 dollars and they sent us messages about every few hours asking for this to be paid. They then never sent any idea of what was wrong nor how it could be fixed. When we stated we didn't want to pay as they had done nothing, they sent an e-mail stating that the whole ice maker needed to be replaced as they were unsure what was wrong with it. After we paid the money that they requested, they continued texting and e-mailing stating that the money hadn't been paid. Very frustrating experience. Use another company.
- Approximate cost of services:
- $125.00