Dust Fighters

They took my money and did absolutely nothing. Ducts are still dirty, dust still all over the house, they showed me pictures of what's in my ducts but I'm pretty sure that these were pictures taken elsewhere. They left a mess, knocked planters over, didn't put back the items that were removed. I could go on and on. Terrible service.

i'm not happy with all the additional costs that were added up. I understand one has to have equipment to do the job, but without materials to have to spend $600 in my opinion for 2 hours of work and coaxed into spending that much against my original plan was something i was not comfortable with, but decided to go ahead as I was coaxed into this. Based on this experience, I will probably not have my ducts cleaned ever again, as this was more of a bait of a low flyer price and switch tactic. I'm honestly sad at leaving this review as I know that in all my years of working, one has so much better success with leaving customers with only positive things to say about their service. I hope that this review is reviewed in the light it was intended for the service provider and I hope they modify their modus operandi for better reviews in the future.

This company cold-called my father and said they could clean the chimney connected to his wood stove in the basement. My father agreed to the service without asking for a quote. When the 2 men came to the house, they first went to the basement, to the room where the wood stove is located. Then they went up to the roof to clean the chimney. Apparently the way they did the work was to blow the chimney soot downwards, and then I assume they would clean it up from the wood stove. After the job was done, the 2 men went back downstairs to the basement. Then they came upstairs and asked my father to pay for the job. Typically it costs $100 to clean this chimney. They quoted my father $276. The company agreed to a $50 discount as my father said this price is quite high for one hour of work.
My father did not go to his basement room until the following morning. And he saw the biggest mess in the room. The men had forgotten to close the door of the wood stove, and they had blown all the dust from the chimney down into the room. The chimney dust covered EVERY surface of the room. What is appalling is that the 2 men went to the basement after they came down from the roof (this is all being done after dark) the day of the cleaning, probably with the intent of cleaning out the wood stove. They clearly saw the mess they had created by blowing all the soot into the basement through the wood stove door, and without telling my father, they came upstairs and presented their invoice to my father and then left.
My father tried to call the company the following day but no one answered the phone. He has now been left with a massive clean-up. We have our church's publishing department equipment and literature in this room. The soot is all over the equipment and the literature. Many pieces of literature will have to be thrown out.
Because we haven't been able to contact the company, we will be looking into suing them through small claims court.
See pictures below. This is a small sample of the pictures that we taken as proof of this company's incompetence.
DO NOT EVER USE THIS COMPANY!!!

In the ads, they said no hidden cost. However, when they arrived, they told me that I have to pay extra $200 to clean my furnace and air conditioning. I told them I can do this later, but the guy said I have to clean the furnace right away otherwise would be a waste for duct clean. Then I let them do the job, they basically just used a vacuum to clean the furnace for about 5 minutes! This was the worst service experience I've ever had! Will never use this company again!

Great people to deal with .. I have had ducts cleaned manny time in my house but never the way dust fighters did .. they did a complete job.. we had construction debris in our j channels which every duct cleaner failed to observe. Dust fighters removed every duct channel in the basement and cleaned my j-channels... very satisfied ! Thumbs up for Manny!

worst company ever used. arrived hrs late, then I was told their special of $149 doesn't really do much " you're wasting your money" they tried to sell me something for $299, i was ready to tell them to remove their stuff and they started working. All they were using was a little hose blowing air into the ducts, in some cases, they didn't even remove the covers, they were bending my covers with their hose, one room their hose wouldn't reach and i was told they'd do it with something else and it wasn't done, they removed a screen from my window and i had to remind them to put it back, they removed a plate from my furnace that had screws, they tried to put it back with electricians tape until i told them, then they got some screws and threw the tape on my floor, and left it there, two days later i noticed they had removed the cover of my humidifier and i found it on the floor, they blew lint from my dryer and left a mess outside, their payment machine wasn't working, so he had told me that if i pay cash they would cover the tax, then he said that he only meant that if i got the $299 service, because their machine wasn't working and i only had $150, plus $13 in my pocket which was a little short, I said can i give you a cheque? he refused then i said i only have $163, he said rudely, " why should i put in the difference for you" I said because your machine is not working, not my fault!! any way, i could go on and on but won't. terrible people, some of the 1st reviews on this company must be fake.

Excellent service by Zain and Robert, very knowledgeable guys. Reliable and dependable. Definitely recommend to anyone looking to have their ducts cleaned properly. Were very courteous and prompt. Highly recommend. Great customer service

Dust fighters did a great job with cleaning the ducts in the house. They were very professional and were knowledgeable. At a time when one gets duct cleaning calls on a daily and can get questionable service it was great to get reliable service.

If you are not sure who to call for duct cleaning...call dust fighters!!!

Came on time, did a quick assessment and picture and proceeded with the job. All supply and return vents completely cleaned with powerful truck mounted machine. Incredible air and suction power. Very professional team!

Two technicians from dust fighter came to clean our ducts and we were blown away with the quality of their service! They did an excellent job, even showed us before and after with their camera. This is the best experience I’ve had, considering we we had our ducts cleaned 2 times in previous years. They called ahead of time to confirm appointments, walked us through the process, spent good 2 hours doing a thorough job and even cleaned out a birds nest in our bathroom exhaust! We would definitely recommend dust fighters to our family and friends. Their prices are cheap and you get your money’s worth with their kind of service! 5/5