Poor service, do not use this company, the other reviews are likely fake.
When my dryer stopped working because of a birds nest, I called Dust Fighters and they removed the birds nest. This company returned once again to put a mesh to stop birds from going into the vent. The total cost for both visits was well over $700 and was a terrible experience! I had to follow-up with them over a dozen times to book an appointment. They showed=up a few hours late for both appointments. I had to follow-up with them several times to get a receipt. They only take cash or debit because they know that credit card holders would dispute the charge. When I contacted them to explain that the work was not done properly, they did not respond. Last month, I called another company. They showed me that the birds nest was not removed and it was simply shoved down the vent and that is why my dyer has not been working so inffectively over the past 6 months. If I had not called the other company, the nest could have created a fired and burned down my house as well as my neighbours because we live in a townhouse and share the wall. Do not use this company! Manny is dishonest and he did not honour his one year guarantee. He wanted me to remove this review, charge me an additional $400 and then he said he would look at the problem that is still under warranty.
- Approximate cost of services:
- $750.00
- Company Response
Thank you Rox for the feedback. I am sorry to hear that you had a bad experience with our technicians. I will personally investigate this matter further and come up with the solution that will cheer you up.