Moose Basements Toronto

I engaged Moose Group for a major renovation of my semi-detached East York home throughout the summer and fall of 2023. From the first meeting, their chief estimator, Steve, was knowledgeable, applied no pressure (encouraging us to get other quotes) and was a consummate professional. After engaging Moose for a full basement installation (office, rec room, laundry room, utility closet, bathroom, new stairs with storage underneath), full hvac installation, upstairs bathroom reno, front porch enclosure, and new flooring and painting throughout, Steve remained engaged with the project. His numerous connections, problem solving skills and overall ability to get things done, were invaluable with the many questions and complications that arise on a large-scale renovation in an old house. Thank you Steve!
Moose assigned us a day-to-day point person, Nick, who was on-site everyday coordinating the many tradespeople, engineers, and inspectors on site and keeping us close to our timeline and trouble-shooting and handling issues as they arose. Alex, in charge of the homes division, and Mark, the CEO of Moose, also regularly checked in on progress and assisted when needed, particularly with permits, or paperwork required for rebates, etc.
I was extremely happy with the finished work and even happier that the quoted estimate was exactly what we paid for each element of the reno, unless we opted to change or upgrade something. There were no hidden costs and no unexpected price increases, which is rare in my experience.
We have received many compliments, especially on our front porch and basement. The basement bathroom turned out particularly nicely and Id like to give a shout-out to Andy for his beautiful work on the tile and grout!
My only advice to prospective clients is to make a point to visit the showroom in-person to ensure youre happy with selections as colours and textures can appear different virtually than in-person, and to come with ideas and pictures and plans for the designer to work with to arrive at exactly the design you want.
I strongly recommend Moose for your home renovation!

First time using these guys, we definitely will again. Our basement suite looks incredible, it was a long process but they kept us informed throughout the project. There was a few hiccups as is usual in a renovation, they dealt with them as swiftly as possible. Nikita was especially excellent. We are so thrilled with the final product and would highly recommend Moose for your Reno. Thank you so much.

Very happy with my basement makeover! The team quickly transformed the space into exactly what I envisioned. Their efficiency and friendly approach made the process seem smooth and easy for ourselves. My basement now feels like a whole new place, and I'm delighted with the results. A solid choice for a hassle-free renovation.

We hired Moose to finish our basement -- including a new bathroom, bedroom and laundry room -- and to convert a single upstairs bathroom into two separate bathrooms. We hadn't even taken possession of the house when we'd engaged Moose, so between juggling scheduled visits with the previous owner for quoting and measuring, and our need to have a functioning shower throughout the reno, our project definitely presented some challenges. Moose did not get tripped up by any of these issues; they were understanding and flexible throughout.

Moose's services included detailed drawings, permit applications, and design consultation. We were very impressed with the professionalism and attention to detail demonstrated in measuing all affected areas of the house and developing detailed floorplans and 3D renderings.

The general contractor that took on our project, Leo, was very knowledgeable and experienced in the industry. Overall, his tradespeople were very professional and a pleasure to work with, especially the electrician, tiler and finish carpenter. On the odd occasion where there were challenges, Leo was very responsive in making things right.

Our reno is now complete and we're very happy with the result. The new spaces are beautiful, adding to both our enjoyment of our home as well as its market value.

I highly recommend Moose Group for any basement renovation project. Their professionalism, expertise, and commitment to delivering exceptional results make them a top choice. I am extremely satisfied with the outcome of my renovation and grateful to the Moose Group team for their outstanding work.

Very satisfied with the Moose Basement's final product and professionalism.

We did a lot of research before selecting a company to help us with the completion of our legal basement and decided to go with Moose Basement as they were fairly priced but also had professional operations.

Throughout the process we were really pleased with Shehzad who was the project manager, he kept us informed at all times and would frequently ask us for our opinion on key decisions as the project moved forward. There were a lot of subcontractors to manage and he did a great job moving the project along. Alex was also very professional.

The sales team did leave something to be desired, but we are overall really satisfied with our experience. We would definitely use Moose Basement or recommend them if we had other projects going on.

We hired Moose Basements to complete a renovation of our basement last summer. They were completely professional from the start. The cost was inline with their estimation, the sales process was low pressure, and throughout the work any surprises or extras were identified in advance and discussed in a professional manner. Extra costs that came up were quoted and priced as not to exceed or at a flat rate that I agreed to.

Moose Group picked up where an earlier Reno left off, and used all the existing framing, electrical, and rough plumbing. They also worked with us to get the permit closed at the end, which required some additional effort. Moose provided excellent advice to get everything done, inspected, and closed successfully.

The early phases included interior design and fixture selection for the bathroom, paint colours, etc. Moose Group created drawings and 3D views to help visualise the finished product. The bathroom designs turned out just as they were on paper.

Once work started, all the trades used were excellent (except one more on that below). Our assigned contractor and PM clearly have experience with many renovations and deal with trades regularly. Moose works with excellent trades, and we had very positive experiences with their drywallers, framers, electricians, tapers, plumbers and painters. Constant consultation with us continued throughout, from how to handle the spacing of railing posts, to closet requirements, to finishing of trim.

We had one minor challenge with the subcontracted railing installers. They worked quickly but required substantial oversight to get to the level of quality that Moose expected. They ended up coming back 3 times, and finally the Moose team spent the day monitoring to ensure the final product met everyones expectations. Alexs patience with the contractors was impressive, and he got the results we expected.

I would definitely recommend Moose for basement renovation. We have an old Toronto house with a lot of quirks, they were familiar with these situations and worked well to make everything work, align to code, and ensure permits could be closed.

Based on reviews, we choose Moose Basements for a complete basement renovation, Bedroom, bathroom, laundry room, kitchen, family room and fireplace. Lots of experience on this team, excellent workmanship, premium choice of supplied products. Flexible and easy to work with, last minute changes were quickly dealt with, delivered more than they promised. I highly recommend Moose Basements for your next renovation, you will not be disappointed. Thanks again Steve, Mark, Victoriya, and all trade teams involved for making this happen and a special thanks to Alex Kretov, you delivered nothing but perfection.

We were pleased with Moose Group. Our basement apartment required a facelift so my mother could move into our home. We weren’t looking for a budget renovation, we needed a reno that would make my mother feel that she was getting more than a dingy budget basement apartment. Moose Group definitely delivered on that. With their expertise we were able to improve the layout to increase floor space, increase natural light, add laundry, and create a space that was bright and airy. The kitchen and bathroom were finished beautifully, all the finishes go together so well. Needless to say my mother is very pleased. Working with Daniel was a pleasure, his expertise allowed us to learn through the process and gave us confidence with our decisions. Alex and his team were very accommodating to our changes and had good thoughtful suggestions when we approached any kind of complication in the project. The project itself finished on par with their original quote, there were just a few minor additions we added during the project that were reasonably priced. Throughout the entire project Moose Group strived to please and for that we were grateful.

I made decision to start home basement renovation back in November 2019. The begin process was very professional and detailed oriented. After meeting with 4 other contractors we decided to go with Moose Basement.

I was presented with a contract and signed off it December that year. I was assigned with a project manager and started our reno January 2020. Everything went well and according to schedule. The project manager and his team far exceeded our expectations. From the start of the project they maintained excellent daily communication, follow up, assist and gave expertise advice and guidance where needed. All my questions where answered and any concerns where addressed in a timely fashion. The quality of work was exceptional. The team arrived on time each day, while the project manager overlooked each stage and promptly addressing changes along the way. Unfortunately, the project was slightly delayed at the end due to the immediate country lockdown of the COVID-19 pandemic. But once the industry was given the go ahead to proceed and complete any ongoing projects the Moose Basement team proceeded to complete the project to code. We were extremely happy and relived.

Now 1 year later since the completion of the my basement renovations I was able to reach out to Alex and his team regarding some minor repairs and Alex made sure to have areas of concern addressed in a timely matter and according to the terms of the contract.

Choosing Moose Basement was a great choice and we are loving the new extended space in our basement. Moose Basement were professional and truly committed to ensuring a positive client experience. We are very satisfied with the amazing transformation of our basement and would happily use them again and definitely recommend Alexander and his team.