We have been especially pleased with the customer service provided by Patti and more recently, Diana. They always aimed to be helpful and responsive. Even though I’m sure we were annoying at times with so many questions, they always appeared happy to help. Larran was our site supervisor at the start and he really seemed passionate about his work- he took pride in solving issues and being knowledgeable in the different trades. Pat was our other site supervisor and was always so approachable and Colin (from head office) was always very quick to return any phone call. I would recommend Park Royal because when I compare our experience to some of my neighbours who are with other builders, I feel like Park Royal values good customer service. They work hard and have always kept their word.
- Approximate cost of services:
- $600,000.00