This builder is one of the worst I have ever dealt with. Once you sign the contract they are extremely difficult to deal with. When issues arise they find any reason not to take responsibility for there mistakes. We had a mold issue in our basement which they came in to fix. They didn't treat the area correctly and now the mold has returned and is even worse then before. I brought a mold remediation company to evaluate the situation and get a quote/report. I submitted the quote/report to Park Royal that clearly shows that the manor they treated the mold the first time was 100% incorrect and actually promoted mold growth. I asked them to bring in the proper personnel in to deal with the mold properly. The response I got back was no surprise. They said the warranty had expired and they would not do anything to correct the issue. Now I'm suck with a bill to fix this problem even though it is an issue they should be responsible for. This is just one of many issues I have had with them but don't have time to list them all. I would never recommend this builder to anyone and would strongly urge anyone thinking of building with them to reconsider.
- Approximate cost of services:
- $480,000.00