This was a full house move from Richmond hill to nobelton.
The guys worked very hard and took great care of our belongings.
I was however dissapointed at payment time.
My quote said all packaging materials were included but was nailed with 80.00 for 4 plastic bags for matresses and also the 3.2 percent fee for paying by visa.
I was happy with the 5 men that did my move and I decided to give a 250.00 tip and the company got a 200.00 tip from plastic bags and visa percentage.
Be vary cautious about extra charges.
- Approximate cost of services:
- $2,800.00
- Company Response
Thank you Wade for your review. There were some misunderstandings between you and our representative. First of all, transaction fee is 2.35% for each credit card payment. The system is secured and it automatically adds on top of the total price. The fee does not go to the company. Moreover, in the contract it says about payment as well. You had to be careful while reading it. Second, the rate includes all wrapping material like wrap, tape, special moving blankets for furniture, labour, insurance coverage. According to the rules, mattresses must be covered in mattress covers, not in wrap. Otherwise, insurance does not cover any damage because of improper packing. That means the company is not responsible for the belonging anymore. That is why our movers put mattress covers for your mattresses and provided you a full service like you mentioned before.
We hope to see you again. Enjoy your new place in Nobelton!