Please please trust the bad reviews here. I had read them beforehand, but thought, hey they can't be THAT bad. Well, they are.
During two separate snowstorms in the GTA, they failed to show. The ironic thing is that they sent me an automated email before each blizzard, stating that they would arrive if the snowfall reaches greater than 2.5cm. It was at least 5-10cm.
I waited, and waited, then called (which is useless because they only answer during daytime weekday hours; no luck on evening or weekends).
They eventually emailed back stating that the snow wasn't 2.5cm. After a snowstorm. They couldn't even give the salesrep a better excuse.
It may be because the people that Yardly contracts out did not want to do the job, or some related reason, but it's really not fair to the customer. Especially elderly people who rely on snow-removal services. It's really heartbreaking.
I usually never write reviews, but I've never had an experience where services were not rendered. I supposed BBB is the next step. Do NOT use!
-James
- Approximate cost of services:
- $1,200.00