DO NOT DEAL WITH THIS COMPANY AND ARMAN
STAY AWAY TOTALLY FROM THIS DISHONEST PERSON AND COMPANY.
HE WILL TAKE YOUR MONEY AND DISAPPEAR.
We entered into two contracts with Arman in August 11,2023 for total of 4 doors for 2 new homes. Also paid a deposit of $2,500.00 and $2,300.00 for total of $4,800.00
On the contract it says "Order Takes 8 weeks after paid deposit"
After about seven weeks we contacted him to get an idea of delivery, it took several calls before he said he will check with the supplier in
Mississauga and get back to us. To make it short about another 5 weeks
passed during which we made many many phone calls, texts, emails
with no response from Arman. Finally he called and said he had phone problems and family problems .
Twice he book actual delivery dates and did not show up.
HE DID NOT HAVE THE DICENCY OF INFORMING US THAT HE IS NOT COMING.
He was nothing but empty promises.
He blamed his supplier for all delays. We asked him to provide the contact information of the supplier so that we help sort out the problem. He refused. I doubt that even there is a supplier!!!!
After about 13 weeks of waiting we have now taken legal action. Another opportunity was given to him by our lawyer to either fulfill the contract or return the deposit which of course nothing happened. Will follow this
up to the end.
- Approximate cost of services:
- $4,800.00
- Company Response
Hello there,
We ordered the garage doors from the supplier, and they were ready after 12 weeks. The supplier mentioned that they were delayed due to the non-standard size of the doors. When they were finally prepared, we promptly notified you about their readiness and requested a week to schedule the installation. However, you insisted that the doors must be installed immediately, despite our prior communication.
As per our company policy, once ordered items are prepared, we cannot refund the deposit, and it is expected that the ordered products be installed. We've followed the agreed-upon procedure and informed you accordingly. This is the factual representation of events.