An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.
The service was good: they came on time, friendly, professional, were able to move large furniture through small spaces. Overall, I am satisfied with almost stress-free moving. BUT I overestimated the time needed and since everything was packed and my husband was doing moving with them as well, everything was done in 2.5 hours. The minimum charge is for 4.5 hours with $105 rate plus tax. I believe during remaining time they could at least offer to separate boxes by rooms and move large objects in place. But no, they just collected money and tips and left. 6 weeks after moving I have not received a receipt yet, even though I e-mailed them asking for it.
- Approximate cost of services:
- $500.00
- Company Response
Thank you very much for your 10-star review of Metropolitan Movers, your feedback and rating of our moving services are much appreciated. We continue to strive to ensure all our clients are satisfied and their moving needs are met with the highest level of quality and customer service. Please do contact us again for all your moving, packing, and storage needs and we will be happy to provide you with our happy client repeat discount. On behalf of everyone at Metropolitan Movers, thank you and all the very best.