Man With A Wrench

Hello Ashley,

Thank you very much for the great review! It is great to hear that Alex was able to diagnose the issue over the phone, and provide you with enough information to conclude that you require a new appliance. During current times, we are trying to help the community as much as possible without having to come out for home visits, and are happy that during this occurrence we were able to do so.

If you require any further appliance, plumbing, and HVAC repair help, please contact us, and we will be more than happy to help.

Thank you!

Team Man With a Wrench

Hello,

Thank you for the great review! We are happy to hear that you were able to repair your stove with our instructions. With our virtual diagnostic tool, our goal is to prevent as many home visits as possible during current times.

If you require any further repair help, please do not hesitate to contact us, and we will be more than happy to assist!

Thank you,
Team Man With a Wrench

Hello,

Thank you for the great review!

We are happy to hear that our plumbing team was able to resolve the leak with you basement sink, and were able to complete all required work quickly and effectively. We always make sure to book appointments same day or next day, which allows for all of your issues to be solved in a relatively short time span.

If you have any other issues with plumbing, appliances, or HVAC, please notify us and we will be more than happy to help!

Thank you,
Team Man With a Wrench

Hello Jeanette,

We are sorry to hear about your experience at Man With a Wrench.

Referring back to our records from the virtual call that you booked with us in regards to the lights flashing on your dishwasher front panel, our technician provided you with a diagnosis stating that the front panel will be required to solve the issue.

Due to the uncertain nature of the issue, our technician composed an email with links to numerous articles that discuss the same issue that pertains to your dishwasher brand and model, and its solution. As well, further information was provided on how to reset the error codes (if applicable), and contact to an appliance part vendor that would be able to source the part for you and provide cost and availability information.

We have not received any requests for part or appliance installation quotes, and are therefore unaware of any prices that were provided to you. It looks like our team was able to effectively diagnose and advise you not to spend your money on the repair and we would always advise to get the installation with the store that you purchase with as they usually do takeaways and it becomes cheaper in the bundle.

Thank you for your review and bringing all of these factors to our attention. Our intention is to always help our clients make cost effective decisions. We hope that you still consider us in the future for your repairs.

Have a wonderful day,
Man With a Wrench team

Hello,

Thank you very much for the great review! We are happy to hear that we were able to prevent a service call on an appliance that required replacement. We offer our virtual diagnostic calls as a means to find the best solution possible, while keeping our customers safety in mind.

If you require any further assistance, please make sure to contact us and we will be more than happy to help!

Have a great day,
Team Man With a Wrench

Hello Janice,

Thank you very much for the great review! It is great to hear that Alex was able to provide you with all possible scenarios when tackling your refrigerator issue. We always make sure to leave our customers with as much information as possible to make a sound decision on the repair, especially with regards to cost.

If you require any further repair help, please make sure to contact us, and we will be more than happy to assist!

Thank you!

Hello Kevin,

Thank you very much for the great review! It is great to hear that Igor was able to help with the repair, and diagnose your dryer without having to come out and risk unnecessary interaction during current times. We are glad to hear that you were able to repair the problem yourself, with the dryer back to normal operations.

Should you require any further help, do not hesitate to contact us and we will be more than happy to help!

Have a great day,
Team Man With a Wrench

Hello,

Thank you for the great review!

Unfortunately we were not able to fix your appliance during the virtual diagnostic appointment, as the issue was obscure and required further evaluation. We are pleased to hear that our technician was able to come in and solve your problem.

If you have any other questions or concerns, please make sure to contact us, and our team will make sure to tend to all of your needs!

Have a great weekend!
Team Man With a Wrench

Hello Hayley,

Thank you very much for the great review! It is great to hear that Alex was able to correctly diagnose your refrigerator, and find the issue without having to attend a home visit.

We are currently offering virtual diagnostic calls via Zoom, Google Hangouts, WhatsApp, and phone calls to help and tend to all appliance repair needs!

If you have any further issues or concerns, please make sure to contact us, and we will be more than happy to assist.

Have a great weekend,
Team Man With a Wrench

Hello,

Thank you very much for the great review! Our virtual assistant option is very important during these times. It is great to hear that it is helping customers such as yourself with appliance, plumbing, and HVAC issues without the necessity of a home visit, creating a more safe environment for all parties involved.

Have a great day!
Team Man With a Wrench