We had Express Appliance repair come to assess our fridge as it wasn’t cooling. The technician came and said it was a gas leak and that’s very hard to find and fix. He said it would cost $2300 to fix and recommended we buy another fridge.
We got a second opinion from a different company (euro appliance services- they were great!). Their more-in-depth assessment found that the compressor was broken and they fixed it right away and it only cost $800 and our fridge is working again.
If you want an accurate assessment for your fridge not working, don’t call this company!
I’ve emailed Express Appliance repair 4 times this past week to explain what happened and get refund for the assessment since their analysis was completely wrong and they gave us terrible advice. I gave them the chance to fix this situation but they never responded.
So no choice but to submit this review.
- Approximate cost of services:
- $100.00
- Company Response
Hello,
My name is Michelle, I am so sorry to hear about your experience. We take our repairs, and customer care very seriously. I am positive that we can solve this problem and come to a positive resolution.Please feel free to contact us at 1-(844) 889-8484
NO STRESS CALL EXPRESS
Have a stress free day. Looking forward to chatting with you.