Incompetence - inconvenience - overscharged
They came out same day in a snow storm
That’s good - maybe not as the service is so bad - and reviews so poor - that nobody wants them.
I was told it was a part that was broken
Turns out - a clogged drain pipe.
I bought the part - waited over 2 weeks for it to arrive - paid shipping fees - tax
Service fees
On a bill that should have been no more than the service call at 77.00 or less.
Service 101
1. Is power on/0ff
2. Is water on/off
3. Reset the circuit panel board - turn off main power switch. Fuse box - have reset codes from GE or all appliances you service available to the repair staff - have electronic copies available -
4. Check drain pipes and drains for blockages
- Approximate cost of services:
- $433.00
- Company Response
Hello,
My name is Michelle, I am so sorry to hear about your experience. We take our repairs, and customer care very seriously. I am positive that we can solve this problem and come to a positive resolution.Please feel free to contact us at 1-(844) 889-8484
NO STRESS CALL EXPRESS
Have a stress free day. Looking forward to chatting with you.