A technician from Express Repair came to assess why my fridge was not cooling at all and my freezer was barely cooling. He spent 5 minutes opening the panels inside the fridge, never checked the back and determined that it was the control panel. He quoted $500 to repair (parts and labour). This gave me pause and I asked for some time to think about it since spending $500 to repair a $800 fridge didn't seem ideal. I decided to google the symptoms and came across other people that had the same issue with their fridge and in those cases it appeared that the water line was frozen (a very common issue apparently) and a full defrost took care of it. Since I had nothing to lose I tried turning my fridge off for a day and plugging it back in the next day, worked like a charm and still working to date no need for a control panel.
- Approximate cost of services:
- $100.00
- Company Response
Hello, We apologies for the experience that you have had, please call us at (844) 889-8484 and I am sure we will be able to help.
Regards
Michele