I called Guttermedik after two failed attempts at resolving the issue of rain not going through the downspouts and overflowing the gutters. Russell took apart the downspout, located areas that required unclogging, cleared all downspouts and put it back.
Russell has excellent customer service who took the time to explain the cause of the issue; he further provided an alternative solution in case no blockage was found. Above all, his work was fairly priced, and I would not hesitate to recommend his excellent service with attention to detail.