Barcelona Home Appliances

This shop has the absolute worst costumer service we've ever experienced. Where to start. 3 weeks ago we bought a washer for $400. They delivered it 3 days later, a machine we didn't want. We needed and paid for a machine that has wheels and a machine that would attach via hose to our sink. The machine they delivered had no wheels and no hose. We called them and they ignored calls for days. They said they have no wheels and no hose. We cannot use this machine without which was expressed when we paid $400 for it. They won't give us a refund and they won't let us return it. We've been chasing them via phone calls and going in person for THREE WEEKS. We have still not resolved this. We have a washer in our house we cannot use. We built a dolly to put it on wheels yourself. Found a hose for it. And turned it on and the machine doesn't work all together. LONG STORY SHORT DO NOT SHOP HERE WITH L1ARS AND CRO0kS RUNNING THIS BUSINESS. ZERO COSTUMER SERVICE.