Rosemount Studios Ltd

Kitchen & Bathroom - Cabinets & Design
Caledon ON L7E 2X8
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Reviews for Rosemount Studios Ltd

Average customer rating:
8.3 10 (7 reviews)

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Kathi in Markham
Kathi in Markham
5 reviews Markham, ON
9/10

First floor & Kitchen renovation

We came across Rosemount Studios at the Fall Home Show in 2016. After meeting with three other contractors we decided to go with Rosemount as they were the only company who offered a one stop process (contractor & cabinet manufacturer). Arthur was very persuasive and won our business.
The crew that worked on our project was excellent.
As with all renovations there were delays, frustrations and some tense moments, but Arthur always took our calls, answered our questions and assured us everything would come together.
And come together it did. The quality of the cabinetry is exemplary. Family and friends have commented on the high end look of our cabinets and the renovation as a whole.
We have a couple of friends who have had recent kitchen renovations. Their cabinets are of much inferior quality and design.
I guarantee you will not be disappointed with the final result.

Review has 1 previous version
Approximate cost of services:
$75,000.00
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Private User
Private User
Private User reviews Toronto, ON
10/10

Kitchen and Vanity

We can say we where very satisfied with the quality of the cabinetry that was put into our home, We found the workers to be very professional and curious. Every day they could clean up before leaving. The quality of the cabinetry met and exceeded our expectation. I just love showing of my kitchen to all of my friends and would recommend them to anyone planing a kitchen renovation.

Approximate cost of services:
$0.00
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Company Response

Thank you so much for this wonderful review. It's very satisfying to now we have made another customer happy. Enjoy your kitchen, we enjoyed building it for you.

Private User
Private User
Private User reviews Mississauga, ON
10/10

Kitchen, Pantry, Powder Room, Hardwood Flooring and Ensuite Renovation

Back in 2015; I came across the Rosemount Studios Ltd. booth at the Home Show at Exhibition Place. Holding onto their brochure, I dreamt that one day I too will have a kitchen like the one I saw at the show.

In the Spring of 2017, I finally did get the kitchen I've always dreamt about.

My experience while working with Rosemounts Studios Ltd. has gone above and beyond my expectations!

The quality, communication and workmanship has been out this world! I'm so pleased I decided to choose Rosemount.

In a heartbeat, I would gladly recommend Rosemount Studios Ltd to anyone interested in having that kitchen or bathroom of their dreams!

Approximate cost of services:
$100,000.00
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Company Response

We are very happy that we could give you the dream kitchen you always wanted. At Rosemount Studios we take great pride in the quality and workmanship that goes into every one of our cabinetry, no mater what size a kitchen or what size a budget. Rosemount is a brand that we building not just a kitchen.

Neil G.
Neil G.
1 review East Gwillimbury, ON
9/10

Kitchen renovation/transformation of main floor layout

Excellent quality materials and workmanship.
Some delays in overall delivery/scheduled dates however, never had to call the company back for any workmanship issues.

Approximate cost of services:
$120.00
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Company Response

Thank you Neil. It was an absolute pleasure working with you and Janet to get you the dream kitchen and renovation you wanted. It is an absolute gem in our portfolio. Thank you for the opportunity and enjoy it in good health.

Tricia
Tricia
2 reviews Caledon, ON
10/10

Kitchen Renovation

We are absolutely thrilled with our kitchen by Rosemount Studios. The quality and attention to detail is amazing. It is stunning looking! The quality is superior! Arthur did a great job of the kitchen plans. As with all renos, though, it took longer than projected, but I understand that happens everywhere. We also had to constantly follow up with them to determine the updated projected timeline for installation but they never seemed to mind me calling them. Doug, the production supervisor, was awesome throughout! You will not be disappointed with the finished product.

Approximate cost of services:
$28,000.00
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Company Response

Thank you Tricia. We are very happy that you love your Rosemount Studios kitchen. We pride ourselves on the quality and beauty of the cabinetry we deliver to our customers. We where more then happy to take your call or even have you drop in time to time into our studio.

Sonika D.
Sonika D.
1 review Brampton, ON
10/10

Full kitchen renovation

I waited long time for renovation and hiring Rosemount Studios , I got quote from so many kitchen places but I am so happy to recommend Rosemount Studios for my entire house Renovations. The Entire Staff , installers are very professional to work with , customer services is best , Designer ARTHUR and Sahag did great job for designe my Kitchen , Vanities and rest of the other Reno in my house. Thank you Rosemount for giving me my dream kitchen and I Highly recommend my friends family to use there full Reno services.

Approximate cost of services:
$25,000.00
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Company Response

It was an absolute pleasure to get you your dream kitchen. Thank you for giving use the opportunity to work with you and we are very happy that you found our staff professional and good to work with.

Private User
Private User
2 reviews Toronto, ON

First Review

0/10

Read before you work Rosemount kicthen

Read this before you work with Rosemount kitchen.
I ordered my kitchen in November and paid 50% deposit to start, according to contract, delivery was due in January and cabinet installation shouldn't take more than 2 weeks as owner said. Instead, first cabinet got delivered in late March , 5 months after signing the contract and it took 6 weeks to install all the cabinet.( basically installer was sowing up only once a week).
In this duration Arthur the owner wasn't taking my calls and I had to get in touch with staff to get the status of delivery, when I went to the office to ask about reason for the delay...he said he had to run two home shows and he had been very busy!!! and the other reason I decided to remove the wine rack from Island!!! ( which is baloney, remove a piece doesn't delay 5 months and he running home shows is not my problem, right ?)
Another note about Counter top, the first day, Arthur showed me counter top stone samples and said you can choose any of these and the price is the same , 2 weeks before delivery he said you can only go with these two (with cheaper look and I didn't like them) and everything else is more expensive and that you need to pay extra. So I didnt have time and I already had paid more than 20k so I had to go with what he was forcing.

Although the their kitchen product looks good but the service that you get and the way they treat people isn't worth it.
I would never recommend to anyone to go with guys as things change once you pay more than 50% of deposit...also I got threatened they will put a lien on my house if don't pay the retainer in full....
Anyone is more than welcome to contact me see the contract of more details.

Approximate cost of services:
$40,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Company Response

Mr. Mohamadi.

It is unfortunate that you feel your experience with Rosemount Studios was not satisfactory. Rosemount Studio’s mission is to deliver the finest custom cabinetry. We would like to take this opportunity to respond to your comments.

In November, you signed a contract with Rosemount Studios shortly after the Fall Home Show, taking advantage of a show discount as well as free countertops. You had a choice of any Ceazar stone color except for 4 colors which are at a great premium. Not 2 Colors but over 30 Colors. Our contract states that in the event you cannot accept delivery as agreed, Rosemount Studios would do their best to meet your new install date, but no guarantee. On January 11th, you notified Rosemount Studios you would not be able to accept delivery of the cabinets due to a delay. Your contractor was on an extended vacation and would not be able to start the project until 2nd week of February. You were informed that we will accommodate you in the month of March, however we have to fit you in around an already very busy schedule. On March 22nd, your cabinets were delivered just 4 days after your flooring was completed. It took 3 weeks to install your cabinetry and 10 to 14 days for your counter tops which is exactly the same for every client we have. Our cabinets do not come out of a box from across an Ocean, Custom work takes time and the quality speaks for itself.

During the installation process of your cabinets Rosemount Studios encountered problems with the placement of the plumbing. Your contractor installed the plumbing for the Island in the wrong spot, in return we had to make you a new wine rack and a side column free of charge. We shift your island to accommodate and save you from incurring extra cost. Your electrician’s wiring for the in-cabinet lighting was incorrect. Once again we corrected it and did not charge you a single cent extra. Rosemount Studios went above and beyond to meet your ever-changing timeline and delays.

I do not respond to anyone calling on a Sunday, screaming and threatening because we could not deliver the cabinetry the day after your floors were finished, especially when the delay was not from our end. We will not allow our company to take short cuts to accommodate this greedy demands. We do not sacrifice the quality of our installation for any reason.

It is clear that you are trying every which way not to pay what you owe on the balance of your bill. Rosemount Studios delivered and installed a very high quality cabinetry at an extraordinary price and you will have to pay for it completely. We do not appreciate being bullied with threats of bad reviews. All our employees work very hard and are the best at what they do. We don’t feel you provided the entire context in your review.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Rosemount Studios Ltd

ROSEMOUNT STUDIOS LIMITED IS DEDICATED TO LUXURY DESIGN AND EXCEPTIONAL CRAFTSMANSHIP. WE SPECIALIZE IN FITTED FURNITURE AND CABINETRY FOR RESIDENCES AND INTERIOR DESIGN SCHEMES. ROSEMOUNT STUDIOS LTD. IS A SMALL MANUFACTURER LOCATED IN ONTARIO, CANADA. WE ARE NOT BOUND BY HIGHLY AUTOMATED PRODUCTION AND ITS LIMITATIONS. FULLY CUSTOM MILLWORK, CREATIVE ...
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