I found Knotty's on the internet and found their Butcher Block calculator to be really easy to understand. You can see the impact on your cost, of different types of wood, size and thickness, and whether you choose e.g. edge vs. face grain and your edge profile. Knotty's staff in the office, April and Tristan, were helpful both by email and by phone. Then I visited showroom to see what the wood types look like with different stains. Tristan was really helpful and patient with my questions. During the measurement appointment, George brought me a piece of wood with 3 different stain alternatives, so I could see what the colours look like in my kitchen, which was a huge help. As you can see, it was a really large-size sample, not a little 2x2 square like you'd get with other countertop samples. On installation day, George and his team were quick, yet careful and accurate. They had no trouble installing over Ikea base cabinets (which can be an issue for some countertop installers). George even took the time to cover up the new counter with pieces of cardboard I had around, to keep it protected while the rest of the reno was finished. Buying from Knotty's was a really good experience and I will be back for future work!