Harmony Basements

We did speak to a few companies before hiring Harmony, but they were both the friendliest and most confidence inspiring people we dealt with. Thanks Diego!

The first thing to know is that it will absolutely not be done in two or three weeks. I know there are companies that promise that and Harmony also gave us an aggressive timeline, but it was never going to happen in my mind and it didnt.

The project manager, Cristian, was our contact for everything job related and coordinated all the different trades to come to the house. He was excellent from the start and had lots of suggestions to make things easier/cheaper to do as well as make things more aesthetically pleasing. Some of things were simple like which way a door should swing open and some things, like rerouting a gas line, were more complicated but he patiently explained his reasoning to us every step of the way and the we invariably agreed with all of his suggestions. He was also available basically all the time if we had a question or concern. I honestly dont know when he sleeps, but it was great as a customer.

Speaking of coordinating trades, that is something I appreciated with Harmony. When the electrical is done its done by an electrician. The drywall is done by a drywaller, flooring by a professional installer, etc., so there is a level of trust that exists with the tradespeople that you dont get from a jack of all trades type. The only complaint with that of course is the time it takes. Some days it might just be the the taping and muddying guy who is scheduled because it needs to be done before another job can happen. There are other times when that particular guy is occupied elsewhere and so nothing happens for a few days perhaps. Generally speaking, they do a good job of scheduling people but delays like this can happen.

My final word of caution is that you need to pay attention to your renovation. On a few occasions we did find something that we either hadnt expected or something that wasnt quite up to my wifes very high standards. As a result, we did have some times when a tradesperson had to return to fix something that wasnt quite right. While that can be irritating it also is part of the reason that we chose a reputable company. When those problems arose there was never a moments hesitation about fixing our issue or debate about whether we were overreacting, the project manager just made it right. In fact, at least once that I recall he had someone return for something he wasnt happy with even though we thought it was fine.

Ultimately, the job got done in about three months, which is longer than anticipated, but we are very pleased with the result. Its been almost a year now and they just sent someone out to fix a small issue with a door. It was literally a five minute job, but they sent someone anyway so I can confirm that Harmony is going to stand behind their work. You arent going to get that from the guy whos number you found on a telephone pole. We could have had it done a little cheaper, maybe even a little faster, but I cant imagine having it done any better. This is among the smartest investments Ive ever made and even with the caveats above Id highly recommend Harmony for your basement.

For anyone dealing with contractors it can be a very stressful experience.
Certainly, if you choose the wrong contractor(s) the stress only gets worse.
We did go through the process of obtaining quotes from multiple companies and did a lot of research on each and we finally decided on Harmony.
After understanding what we were looking for and the cost associated with those renovations, next was going to be trust and quality. Harmony lived up to all the items on our check list. When we first met Diego, we were suspect as he was a "contractor" like the others. He went through the info and allowed us to ask questions. After going through our process of deciding, we ultimately decided that Harmony had the best package and we felt very comfortable that they were going to do a great job. As Harmony was also a RenoMark Contractor, the choice became clearer.
Harmony was the only company to offer a foundation inspection prior to beginning work. As our basement was unfinished from the builder and we never has any issues, such as water, etc. we thought the inspection would just be routine.
When Leo arrived with the inspection specialist, after completing the initial inspection, we were shocked to see the issues we thought were not evident. In one respect we so glad to find the issues prior to spending a lot of money and in another sense, a little taken back at the additional expense to repair. When considering a basement renovation, the inspection should be a key first step. No one wants to find issues, as they equate to additional expense. However, if you are planning to spend a large sum of money on a renovation, you want to ensure you protect your investment. The decision to repair the foundation, was ultimately our choice and did not feel pressure from Harmony to complete the work.
Leo was a great project manager, very calm with us, helped us with any questions, and kept us updated as things moved along. We were told it would be 5-6 weeks which was fine with us. Leo and the Harmony team were respectful of our family, our space, and our home. Leo ultimately made the experience so easy, that there is no other company to choose, Harmony should be your final decision!
In the interest of complete transparency, I will say the one very small negative, was related to the finishes included versus the showroom experience. This is an area my wife and I may not have asked enough questions and the process of choosing the final selections was a little overwhelming. We don't suggest Harmony did anything underhanded or incorrect, although it is an area that I believe needed slightly more communication. Ultimately it worked out and it is a small criticism of the process, not Harmony.
As with any contractor/builder, if you are not aware or careful, you can add expense solely based on emotion of choosing one finish over another. When you finally choose Harmony, you should understand what finishes are included and when you go to the showroom to choose your selections, be prepared to spend some time, and choose with your head and not your heart.
We were so happy with the entire project that I had offered Leo anytime he had a client that wanted to ask questions, he could call me anytime. 2 years later, my offer stills stands as they are the standard all contractors should aspire to copy.
We were extremely delighted we chose Harmony as it allowed us to know that there is a contractor that is trustworthy, offers quality work, respectful of the area during the renovation, on time, on budget.
I am certain if you choose Harmony, you will not be disappointed.

Julie and Mario

For anyone dealing with contractors it can be a very stressful experience.
Certainly, if you choose the wrong contractor(s) the stress only gets worse.
We did go through the process of obtaining quotes from multiple companies and did a lot of research on each and we finally decided on Harmony.
After understanding what we were looking for and the cost associated with those renovations, next was going to be trust and quality. Harmony lived up to all the items on our check list. When we first met Diego, we were suspect as he was a "contractor" like the others. He went through the info and allowed us to ask questions. After going through our process of deciding, we ultimately decided that Harmony had the best package and we felt very comfortable that they were going to do a great job. As Harmony was also a RenoMark Contractor, the choice became clearer.
Harmony was the only company to offer a foundation inspection prior to beginning work. As our basement was unfinished from the builder and we never has any issues, such as water, etc. we thought the inspection would just be routine.
When Leo arrived with the inspection specialist, after completing the initial inspection, we were shocked to see the issues we thought were not evident. In one respect we so glad to find the issues prior to spending a lot of money and in another sense, a little taken back at the additional expense to repair. When considering a basement renovation, the inspection should be a key first step. No one wants to find issues, as they equate to additional expense. However, if you are planning to spend a large sum of money on a renovation, you want to ensure you protect your investment. The decision to repair the foundation, was ultimately our choice and did not feel pressure from Harmony to complete the work.
Leo was a great project manager, very calm with us, helped us with any questions, and kept us updated as things moved along. We were told it would be 5-6 weeks which was fine with us. Leo and the Harmony team were respectful of our family, our space, and our home. Leo ultimately made the experience so easy, that there is no other company to choose, Harmony should be your final decision!
In the interest of complete transparency, I will say the one very small negative, was related to the finishes included versus the showroom experience. This is an area my wife and I may not have asked enough questions and the process of choosing the final selections was a little overwhelming. We don't suggest Harmony did anything underhanded or incorrect, although it is an area that I believe needed slightly more communication. Ultimately it worked out and it is a small criticism of the process, not Harmony.
As with any contractor/builder, if you are not aware or careful, you can add expense solely based on emotion of choosing one finish over another. When you finally choose Harmony, you should understand what finishes are included and when you go to the showroom to choose your selections, be prepared to spend some time, and choose with your head and not your heart.
We were so happy with the entire project that I had offered Leo anytime he had a client that wanted to ask questions, he could call me anytime. 2 years later, my offer stills stands as they are the standard all contractors should aspire to copy.
We were extremely delighted we chose Harmony as it allowed us to know that there is a contractor that is trustworthy, offers quality work, respectful of the area during the renovation, on time, on budget.
I am certain if you choose Harmony, you will not be disappointed.

Harmony Basements did a great job in the demolition and renovation of our basement (2 bedrooms, bathroom, full kitchen and living room)
They were very professional from the initial 3D design showing to the completed project which, was done on schedule and on budget.
We highly recommend Harmony Basements Corp.

We hired Harmony Basements to finish our basement. They exceeded our expectations. They were very professional right from the first day. From their 3D design of what the basement will look like, to their service and the finishing of their products. We are very happy with the result. Diego was very knowledgeable and worked very hard to ensure that we will be pleased with the finished result. I would recommend Harmony Basements to anyone interested in finishing their basement.

Steve

Work completed on schedule with excellent project management by Diego. Good quality workmanship throughout and end product met all expectations

We hired Harmony to build an entire finished basement.
They were great at putting our ideas on paper and giving suggestions. They obtained permits for the build and brought in great trades to help.
We had a bar installed and unfortunately due to supply issues we had to repick counter tops.
Same issue with the shower, but the finished product is great, and all details were looked after before the wrap up.

What can I say, other than WOW!!!! Diego and his team did an excellent job in helping me get my basement done within my timeframe as I advised from the beginning.

It all started with Diego's amazing 3D blueprint, which made me so excited that I can actually visualize how my basement would look.

Cristian - Project Manager who was amazing!!!! He visited on a regular basis throughout this project making sure everything is going smooth and made great recommendations to me, in which I took.

I felt at peace with him there from the beginning to the very end. I was able to focus on working while Cristian took care of everything for me, making sure everything is up to Harmony standard. I never experienced this before, but I must say, having a project manager like Cristian, certainly gave me peace of mind that everything will be under control and I don't need to worry. Kudoos goes out to Cristian for doing such a great job in managing this project for me.

Framing/drywall was flawless, taping/sanding was flawless, painting/flooring/potlights was very impressive, and the bathroom is my favorite with a great stand up shower and vanity with glass sliding doors. Tiling was amazing too.

All in all, I am so impressed with the way Diego and his team delivered this project. Everyone who came to my house was very nice and very dedicated to their craft. I trusted Harmony 100% and was very impressed with the quality of product that was used, Harmony's standard was well above the average.

I love the fact that I actually got a chance to go to the showroom and pick my selections.

If you need your basement renovated, look no further and don't waste your time with other cheap basement companies who under promise and cant deliver.
Call Diego, Harmony will exceed your expectations and leave you speechless and so happy without any delays along the way.

Harmony Basements = Top Notch Quality + Great Team & No Disappointments. There really about making their clients happy!

Andrew and Sarika

My basement was built by Harmony in May 2018, yes.. TWO years ago and I am writing a review now, two years later. My reason for writing a review two years later is because during my time, I have worked with a lot of trades people and often I find that most trades like to do their work and quickly move on to the next job, not giving a care about the job they just completed. These companies don't stand by their final product, they will make it look good for the first few months and after that when a few items go wrong, they don't care to come back and fix it. Based on this experience, I decided to write my review of Harmony Basements two years later at the end of the two year warranty that they offer.

After two years, Harmony Basements STANDS BY their final product. Harmony has built the BEST, RELIABLE and ABSOLUTELY STUNNING basement that I and my entire family has seen. Most reviews like start from the beginning to the end of their project, but I'm going to do the opposite and start from my warranty coverage to the very beginning stages of construction.

Warranty/Customer Service: 10/10
What I find so great about Harmony was the fact that they care about their final product. During the last two years, I had two very minor issues with my basement which was a result of my own choice/mistake. I contacted Harmony to get these two issues resolved and they scheduled the repair days later. Most trades do not even pick up the phone when I call but Harmony takes their warranty and final product serious! One of the minor issues was my washroom faucet, it was leaking water. I did not use the faucet that Harmony provided, I used a Glacier Bay faucet (stay away from Glacier Bay faucets) and when I noticed the leak I contacted Harmony. They came days later to ensure that the leak was not coming from the pipes. It was a faulty washer in the glacier bay faucet, I wish I had used the Harmony faucet initially, but Harmony, actually caring about their final product removed the glacier bay faucet and installed a new faucet for me. They had no reason to change the faucet as it was not their own, but being the great and compassionate company that they are, they fixed it for me. This is one of the reasons why I absolutely love Harmony.. they have an amazing warranty coverage and amazing customer service.

Framing/Drywall/Taping/Insulation - 10/10
When I first met with Harmony, they told me that they were going to rip out my R12 insulation and install R24. I wanted to save some money and ask if they can just dry wall over the R12. Right away, they told me that thats not how they do things when it comes to their build. They made it clear that if I wanted that done, maybe Harmony was not the company for me when it came to building my basement. Right away after hearing that response I wanted Harmony as my builder. Most trades would say okay, but like I said before, Harmony CARES, they STAND BY their PRODUCT and they make sure they do things the RIGHT WAY and to CODE. Framing/Taping was done professional and on time.

Electrical/Plumbing/HVAC - 10/10
Done fast and professionally. After the install they did a very intensive quality inspection of the electrical, plumbing and HVAC before the taping/dry wall being completed. Everything was done to CODE!!!

KITCHEN - 100/10 .. yes 100 out of 10
Let's just say the finishing in our basement kitchen area is better then our upstairs kitchen! This is the 'wow' factor in our basement. See the pictures below yourself. Also, we made changes as the kitchen was being built, Harmony did an excellent job listening and helping us make those changes happen. They cared so much about how we envisioned our basement.

Entertainment Area - 10/10
In the picture below you will see 6 cubbies where the stone and t.v. is located. We told them to we wanted something to stand out and pop in this area and they made it happen. Our entertainment area looks amazing and it was all because of Harmony.

Claudio/Diego - 10/10

It is very rare to find people in the construction business to be honest and forth coming. I have been 'hustled' by so many trades people but Claudio and Diego are different. These two take so much pride in the product they give to their customers. They are honest and respectful and most importantly TRUTHFUL!! These are the people you want to invest in when it comes to building your DREAM basement. I'm very thankful to have them build my basement for my family and I. Thank you guys!

To sum it all up.. yes you have your other basement companies but they are NOT even at the SAME LEVEL as Harmony. Harmony said they would make my basement look better then the main floor and that's what they exactly did!

You want QUALITY and HONESTY.. go with Harmony!!!