Action Home Services

Back in 2016, we hired a contractor to replace our deck and install a new one based on a larger design. Needless to say they did not know what they were doing and misinformed us on the need for a permit. When the City caught us in 2017 and issued an Order to Comply we were forced to proceed to Committee of Adjustments to approve the structure. When we got that approval in 2018 and submitted the structure's design for a building permit, we received the permit in 2019 yet the Building Inspector informed us the structure was under supported and needed to be completely replaced and the City required us to comply immediately.

After tendering a few quotes we discovered our neighbours had recently had their backyard redone using AHS. We got a comprehensive quote from their rep John and an apx start date. Since we wanted to close the file with the City and asked John & AHS about performing the work in the winter, they assured that they work year round and can compensate for cold weather (particularly with pouring and curing concrete for the support pillars) and asked that they follow the plans as approved by the City and to coordinate any exceptions or changes with the assigned Building Inspector.

The combination of a diligent and skilled team, including the assigned PM Eugene, and having the luck of an unseasonably warmer Holiday season, we managed to have the old deck removed, old pillars dug out, new supports dug and passed inspection, and the new deck and stones installed and ready for final inspection within a two week period (not including taking breaks for Sundays, Christmas, and Boxing Day. There were three small fixes that needed attention (not related to inspection) and they managed to get it done the day of.

John, Eugene, and their team did a great job and were completely available for questions and transparent in the needs, timing, and, when scope changed, costs. The crew on site arrived at 7am sharp (even before sunrise as the earliest allowed time for noise per bylaws) and worked as close to 7pm, putting in full days.

You can tell by their equipment (which they own and not just rent), their skills, and the supplies they use that AHS takes every project seriously and know that their reputation is based on every job they do, taking pride in their work.

I will definitely be using AHS for my next home projects and recommend their work, especially considering how they handled it all with regards to the City scrutiny and weather they had to manage.