Action Home Services

Our front walkway and landing were crumbling. Action Home Services removed the old flagstone from our front walkway and demolished the old landing which was made from sand and paver stones. They then poured a new reinforced concrete walkway and landing, and covered them with granite stones.

As a second job, the pavers on our driveway and the path between the driveway and our front door had sunk almost 2 inches lower than our garage. Action Home Services removed sunk paver stones, regraded the driveway and path, and relayed the pavers. They also made the path wider re-using the stones salvaged from the front landing.

When he came to quote the job I was very impressed by John's abilities to understand our requirements and provide options to meet them. He described in detail the construction methods he would use, and I could tell that he knew exactly how to do a quality job.

All my emails and phone calls to John were responded to within one day, and usually within two hours. When the job ran into a snag because the stone supplier did not have the stone we chose in stock, John arranged for the supplier to help us choose alternative stones. I found out after the job that the supplier had also run out of our second selection, but that instead of making us choose a third stone John sourced the missing stones using three other suppliers. The job called for re-grading the new walk to eliminate one of the steps, making the walk wheelchair accessible. John's crew not only regraded the walk but also the surrounding grass so the walk would fit in perfectly.

The job started and ended in the timeframe John gave me at the time of the quotation. His crew was friendly and obviously very experienced. At the end of the job they cleaned up everything and reseeded the lawn where needed.

John's initial quotation was competitive, and he was fair in dealing with the increase in price for the stones since the job was quoted using slate but the stones we finally used were granite.

We have received many compliments on our new walkway. We plan to seal it in the fall and we will be using Action Home Services to do the job.