We did a lot of research before deciding to hire Action Home Services. There are any number of stories and reports where contractors either don't do what they say they will or when the time comes to start the work they are nowhere to be found. Action Home Services have proven to be trustworthy. While they certainly aren't the cheapest, the work done was quality work. The scope of our project included a complete renovation of our backyard. New flagstone porch, flagstone walkway, a cantilevered pergola, new garden beds, a new fence, plants, outdoor kitchen, new lawn and a garbage receptacle to name a few things we had done. We worked with our designer, Kin, who helped to draw up a number of different designs to bring our vision to life. There was a lot of back and forth and he was patient and took the time to listen to our needs and made sure we were happy with everything before the work started. As with most projects we added scope along the way and Kin was great each time at helping us visualize everything, sort out the quotes, and schedule the work.
Once the design was settled we worked with our Project Manager, Rinat, who did a fantastic job at executing the intricacies of the project. We have a discerning eye for detail and I'm happy to say that the project team did a great job at delivering the quality that we expected. Where there were deficiencies we reached out to Rinat who always quick to organize fixes and would follow up to ensure we were satisfied with the final products. From the stonework to the wood work we are just so pleased with how everything turned out.
My recommendation to anyone looking to get work done is to give yourself a long lead time and set your expectations accordingly as it took a few months for us to get on the schedule and to get shovels in the ground. I realize now that this is the nature of the industry but the wait can be a bit long because you just want the project done quickly and to enjoy your new space! In short I would highly recommend Action Home Services, Rinat and Kin especially, to anyone looking to get work done on their home. The whole Action Home Services team has earned our future business.
- Approximate cost of services:
- $150,000.00
- Company Response
Thank you for sharing your experience with Action Home Services! We're thrilled to hear that your backyard renovation exceeded your expectations, from the design process with Kin to the project execution with Rinat. We appreciate your understanding of the lead time and are glad that the quality of work made it worth the wait. Your satisfaction with the intricate details, stonework, and woodwork means a lot to us. We're grateful for your trust and look forward to continuing to serve you in the future!