Action Home Services

Landscape Contractors & Designers
Toronto ON M6J 0A1
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HomeStars  >  Garage Design & Organization in Richmond Hill  >  Action Home Services   >  Garage Renovation
Linda Belcher
Linda Belcher
1 review Richmond Hill, ON
10/10

Garage Renovation

Garage Design & Organization review in Richmond Hill

We hired AHS to demolish and rebuild the stairs and shelving in our garage. We're very happy with the outcome, and their project manager Rinat (Ron), designer Kin and the carpenters were all a pleasure to work with. Ron and Kin came up with the inital design for the stairs and shelving and the carpenters tweaked the design to maximize storage and protect the shelves from water damage. We have an upcoming outdoor project with AHS to redo our interlock, fencing and garden. Kin has already provided us with an amazing preliminary design and we're very excited to see the final outcome.

Approximate cost of services:
$8,000.00
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Company Response

Thank you for your review. We are very sorry to hear you encountered such an issue. We will carefully look into this and sincerely hoping you will be satisfied when project is completed.

Previous versions of this review:

Linda Belcher
Linda Belcher
1 review Richmond Hill, ON
6/10

Garage Renovation

Garage Design & Organization review in Richmond Hill

Edit: We have spoken to the main project manager about our issues and he has promised to address them. I have edited my rating accordingly. Once the problems are addressed and the project is complete I will be happy to edit this review again.

We hired AHS to demolish and rebuild the stairs and shelving in our garage. Our initial contact was through the main estimator/project manager and designer which was overall a pleasant experience. However the project was handed off to one of their project managers who was terrible right from the beginning. This project manager didn’t show up to scheduled meetings, didn’t answer calls or emails and frequently had workers show up with no notice. He also had a bin delivered without informing us and once they were finished using it he didn’t bother getting it removed (we had to do this ourselves). Additionally, the project manager decided to use particle board shelving instead of wood as quoted without informing us. According to AHS melamine coated particle board is a premium material (the fronts of the cabinets are exposed and not melamine). Apart from the materials, the shelves are decently built but the two bottom steps are not level.

Approximate cost of services:
$9,000.00
Linda Belcher
Linda Belcher
1 review Richmond Hill, ON
0/10

Garage Renovation

Garage Design & Organization review in Richmond Hill

We hired AHS to demolish and rebuild the stairs and shelving in our garage. Our initial contact was through the main estimator/project manager and designer which was overall a pleasant experience. However the project was handed off to one of their project managers who was terrible right from the beginning. This project manager didn’t show up to scheduled meetings, didn’t answer calls or emails and frequently had workers show up with no notice. He also had a bin delivered without informing us and once they were finished using it he didn’t bother getting it removed (we had to do this ourselves). Additionally, the project manager decided to use particle board shelving instead of wood as quoted without informing us. According to AHS melamine coated particle board is a premium material (the fronts of the cabinets are exposed and not melamine). Apart from the materials, the shelves are decently built but the two bottom steps are not level.

Approximate cost of services:
$9,000.00