Our old furnace started to fail a week earlier and we needed one fast. We talked to more than one contractor, but did not know which one to pick. Then someone we know said she knew someone who might be able to recommend someone. We were put in touch with Oleg. We immediately felt at ease, and we liked what he said and liked the price. And the most important factor was that he said he could do it the day after the next.
They arrived on the agreed to time and immediately started to work. Vadym and Erik were just great, very helpful and nice. I had many questions and they did not mind answering them. Thy put down drop cloths on the carpet and wore little booties to prevent messes. The finished in the agreed to time and completely cleaned up. There was some banging noises when they turned on the new furnace, but they assured me that it was from the ductwork, but they nevertheless put some supports on them to decrease the noise somewhat.
But after 2 days, we noticed that the noises seemed to be getting worse, so we called the company and the same day they sent 2 other techs. We were concerned that the problem was not the ducts, but the actual furnace. But the 2 tech checked everything out and reassured us that the furnace is fine and it was the ductwork. They ever reinforced it some more. All has been good sine. I did not want to review the company until I was completely satisfied. We had a concern, and they took care of us immediately. I would not hesitate to recommend them.
- Approximate cost of services:
- $2,800.00
- Company Response
Thank you, Bob, for your time to write this review and your kind words! We are happy to have helped you in choosing a new furnace, and providing you with peace of mind regarding its performance. We at Air Point respect your time and your home, and want to ensure that we leave your house more comfortable for you than we found it. Thank you for your recommendation, and we look forward to servicing any of your future HVAC needs!
-Oleg and Company