Jim Martin

Hello, my name is Jim Martin. I have been a cabinet maker for 45 years. This past year we had the priveledge and honour of doing a closet system and a series of passage doors that we built for a young engineer type person. We removed and re installed the closet system three times before we could adapt the closet structure to the opening as the floor and ceiling in the old house both dropped down about 16 inches out from each wall, thus causing unbelievable problems in adjusting doors, drawers etc. we were able to level the kick part but failed to compensate for the drop in the two ceilings. We removed and reinstalled the passage doors three times until Danis was happy, then we re lacquered same for four days in a row, we finally pleased him in terms of the passage doors. But could not placate him in terms of the closet cabinets as he kept saying that he demanded perfection, I told him that perfection was not possible as the house had settled so much and wood is not a medium that lends itself to be perfect ,but ,wood is certainly better than plastic coated sawdust. We did everything possible to please him, but could not, he kept commenting that he could not believe we were still trying. Finally, he said , if you return all the money he had paid us, that, he would let us leave. Never in all my experience have I ever met anyone I could not please, but I could not please Danis , when he gave us the final opportunity to leave, I took it but I would not return his money as we had tried to work at least a month longer than necessary. I believe in free speech, but, never is one person side of a story the absolute truth, but, rather a perception of the truth. God bless.