Home Renodirect renovated 3 bathrooms for us about 5 years ago. They were very professional and we were very pleased with the end results. Fast forward to a few months ago...we had an issue with one of the shower columns which was malfunctioning. I tried to call the manufacturer to get parts for the repair, but had no luck since I did not have the receipt 5 years later. We decided to call Home Renodirect. Remon and his staff were kind and very diligent in trying to assist by contacting the manufacturer on our behalf. Despite the lack of cooperation on the manufacturer's part, Remon graciously offered us a replacement column at no charge and offered to send a plumber if needed. We were so thrilled and appreciative of such amazing customer service.
- Approximate cost of services:
- $50,000.00
- Company Response
Thanks for the great review! We're glad you are enjoying the bathrooms we renovated for you and that the warranty process went smoothly. It was a pleasure working with you.
All the best,
The team at Home Reno Direct.