Home Reno Direct

Don't use these guys. They are absolutely terrible. They don't order material when the project starts, resulting in delays and then we needed to select different items due to their negligence. They fired their project manager mid-project and didn't tell us, so we had no communication or activity for weeks.

After the project was complete, we had issues with the counter-top. My wife emailed and called them several times, and even emailed the owner Ramon, and still they didn't respond, despite us having a 2 yr warranty.

I wish I could review the installers who came to the house separately, they did a great job overall, and we were happy with them and the final result, but the people in the office made our kitchen renovation a terrible experience. If 0 stars was an option I'd give that.

The owner is a good talker. "We'll take care of you, I will handle it myself, we will make it right". All just talk. Once you leave the office you'll never hear from him again.

I 100% would never recommend this company to anyone. Find another company unless you want to be frustrated throughout your entire process.