Window Mart

Windows & Doors Installation & Service
Edmonton AB T6E 6M9
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Reviews for Window Mart

Average customer rating:
9.6 10 (234 reviews)

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DEE in Edmonton
DEE in Edmonton
1 review Edmonton, AB
10/10

Product and Service

Last week I had Window Mart come and replace windows in two of my bedrooms upstairs as well as 3 large windows in my living room. What an awesome job. Tahir and Aziz came an hour earlier then I expected them to, they places drop sheets from my living room right upstairs to the bedrooms, there wasn't any mess at all once they were done.
They were very friendly and answered any questions I had. They also fixed my front door which was giving us some problems, what a wonderful job they did on that. I am extremely happy with my beautiful windows and door that is finally installed properly.
This company without a doubt is awesome, prices are very reasonable and the service is great, right from the sales person, the installers and the office personnel. I would recommend Window Mart to anyone looking to replace windows and doors. Thank you Window Mart for the exceptional service and price.

Approximate cost of services:
$4,700.00
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Company Response

Good day,
Thank you so much for your kind review. We are glad your experience with Window Mart was a nice one and we'll let Aziz and Tahir know how much you appreciate their work. Thank you once again for choosing Window Mart and for any future recommendations. Enjoy your new purchase. All the best!!!

Debbi in Edmonton
Debbi in Edmonton
1 review , ON
10/10

15 windows and 2 doors

We live in Drayton Valley Alberta. Andrey Djumayev was the sales manager that came out to give us an estimate. He was fantastic to work with. The windows were installed a week ago and we are very happy with them. One screen had damage so the installer took it back to Edmonton to fix. We picked up the screen on a trip to Edmonton and the staff were very accommodating. We would highly recommend Window Mart to anyone looking for efficient service with a high quality product.

Approximate cost of services:
$1.00
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Company Response

Thank you Debbi for your review! It was a pleasure for all our team to work with you! We wish you all the best and hope you will enjoy your purchase for many years! Thank you again for choosing Window Mart

Best Regards,
Window Mart Team!

Tony in Edmonton
Tony in Edmonton
1 review Edmonton, AB
10/10

8 windows replacement

Great installation. Very professional both before and during install. Would highly recommend. Slava was very professional when it came to doing the estimate and providing the quote. Install crew were ontime and did a great job.

Approximate cost of services:
$5,000.00
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Company Response

Thank you Tony for the good words! We are very happy you had a great experience with Window Mart team!
Thank you for your recommendation! It was a pleasure to have you as a customer.

Best Regards,
Window Mart Inc.

Nick S. in Edmonton
Nick S. in Edmonton
3 reviews Edmonton, AB
9/10

Genuine customer service with some minor miscommunication

From the beginning, I felt that Slava cared about my needs as a customer and wasn't just trying to quote me the most expensive windows I would pay for. I had received a couple other quotes for my windows, and Window Mart was the most competitive, while also making me feel like they were genuinely trying their best to provide me the best service, even if it meant they weren't making top dollar. Slava was very responsive to my questions, answering immediately, or letting me know he needed to find out and telling me when he would return with the information (which he did).

Once I paid the deposit and confirmed the worder, there was a minor confusion that occurred as we approached the installation date. I had asked for an install date and was given one, but I wasn't told at that time that it was a "soft" date as the windows themselves could still be delayed (which happens). However, I wasn't called to let me know that the "soft" date had changed when there was a delay, and I forgot to call them to confirm. It resulted in a bit of an inconvenience in me having to move back a bunch of furniture, but Window Mart was very apologetic and went out of their way to make amends, providing me with a gift card for the trouble.

The day of the installation, the installers arrived exactly when I was told they would be there. I was told to expect 1 or 2 days for the install, and they were done by 730 pm that night. We did a walk through and everything looked great, they even vacuumed up any mess that they had left, we just needed to do a bit of dusting afterward. The only thing we noted that needed to be addressed was some minor drywall damage around the top edges of some of the frames. The installer went to all the affected windows and used caulking to fill in the gap, which we painted over once it was dry and it was just like new.

Overall, very happy to work with Window Mart and I would recommend them to anyone!

Approximate cost of services:
$9,000.00
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Company Response

Thank you for choosing Window Mart. Your comment is so lovely and I'll make sure to pass it along to team. It's always a huge pleasure to know someone appreciate your day to day hard work. Also our team would like to apologize for the delay and confusion we had prior to installation. We are very thankful for your patience and for choosing Window Mart.
All the best from Window Mart team!!!

cindy in Sherwood Park
cindy in Sherwood Park
1 review Sherwood Park, AB
10/10

windows and doors

i just bought new windows and doors from Kevin Watt at Window Mart. Best service ever,listened to my concerns as i have a disability, worked with me and offered great suggestions. I have no problem recommending this company to others and i agreed to have one of their signs put on my lawn. Looking forward to getting my new windows and doors. Thanks a bunch Kevin.

Cindy

Approximate cost of services:
$10,000.00
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Company Response

Thank you for choosing Window Mart. Your comment is so lovely and I'll make sure to pass it along to Kevin. I'm pretty sure this will make his day better. All the best from Window Mart. Enjoy your purchase!!!

Nickki in Edmonton
Nickki in Edmonton
1 review Edmonton, AB
10/10

Just a quote and so easy

I had to get a quick quote and Peter, sales rep, answered the call so very promptly. He came to the house, offered his suggestions and got a quote to me before leaving the house. I haven't started with them, but I am looking forward to giving them my business.

Approximate cost of services:
$11,000.00
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Company Response

Good day! We are very thankful that you took time to wright a review! We are happy to assist you with your project and thankful for your business. Thank you again for choosing Window Mart!

Rishat in Edmonton
Rishat in Edmonton
1 review Edmonton, AB
10/10

windows and doors renovation

i was shopping around for a few months and getting a few different estimates for my windows and my doors until i meet Tim Ametov the sales personal of Window Mart he came on time was very punctual and very respectful, I told him that I dont have all the money for my project and he didnt treat me any different when I said that to the others they werent as dedicated anymore. I told Tim I wanna change a couple windows at a time and he suggested I do all so i can get the best rebate and discount and he offered me to finance it at a low interest rate and ZERO DOWN I could not ask for a better deal he was very ambitious and amazing at his presentation and explaining everything. Everything he said was happening the way the installer Tahir & Aziz came and layed drop sheets all over the house so they can walk with there safety shoes without making my floors dirty they were also very respectful and walked me thru everything that they were doing and they didnt mind me watching and asking questions. I am happy with there work and if you're looking to change windows or doors i would recommend none other than Tim from Window Mart. Save you the hassle on getting a lot of different quotes and save your the time. 5 stars service

Approximate cost of services:
$17,000.00
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Company Response

Thank you Rishat for the wonderful review. We all appreciate the time you took to write this review for us! It's a pleasure to have you as our customer! We are happy to know that you're satisfied with the completed job.
We wish you to enjoy your purchase for years. We do our best to provide our customers with top quality product and service and there is nothing more pleasant than your appreciation.
Thank you for choosing Window Mart.

Best Regards.

Summer in Edmonton
Summer in Edmonton
1 review Edmonton, AB
10/10

13 windows and 2 doors replacement

The old windows and leaky front doors were replaced with beautiful windows and a wonderful door. I am very pleased with the work that these fellows did to make my home so much brighter and lovely. Thank you so much.

Approximate cost of services:
$29,000.00
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Company Response

Thank you for taking the time to writing a review for us. We are really happy to know that you had a good experience with our company. We are sending our warmest regards, thank you once again for choosing Window Mart.

Jhessie in Edmonton
Jhessie in Edmonton
1 review , ON
10/10

WINDOWS REPLACEMENT

I am a researcher by nature and I spent a lot of time deciding on a company for our new windows and finally selected Window Mart and have been very happy with our decision. We wanted to maximize the glass and these windows do that. With many of the replacement windows from other companies, you end up with a smaller window. The casement windows open up fully and we will enjoy that when the weather gets warmer and also when we want to clean them. Andrei Timofte helped us to come up with an unusual asymmetric configuration on our living room window that I am extremely happy with. He was also very patient and made a second trip to our home just to discuss it.
One last thing - the installers were very proud of their work and were true professionals. They worked quickly and carefully and we were very satisfied with the result.

Approximate cost of services:
$14,867.00
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Company Response

Thank you, Jhessie for sharing your experience with Window Mart. It was such a pleasure to read your review. We will pass your compliments along to our team, including Andrei, your sales representative. We'll always be happy to assist you or any of your friends or family with the new projects and as always, will make sure to provide our best services and suggestions. We are happy to have you as our customer, thank you once again for choosing Window Mart!

Malika  in Edmonton
Malika in Edmonton
1 review Edmonton, AB
10/10

windows and doors replacement

Recently replaced my windows, my front door and my my patio door thru this company. I have to say my experience was great Tim Ametov came over and showed me all the different types of windows and doors showed me their product he was very good at explaining everything very detailed. Tim Ametov also came on the day of installation to make sure everything was going well. Tahir and Aziz the installer did a wonderful job they cleaned selves vacuum where was needed and made it look like nothing happened my husband and I are 100% satisfied with their work. knowing that I have a transferable 25years warranty is very comforting I am now enjoying my new windows and would gladly recommend this company to all my friends and family.

Approximate cost of services:
$11,800.00
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Company Response

Thank you Malika for your review!

Window Mart Windows & Doors was happy to provide the top quality services and products for your home. It is a pleasure to hear that the installation process was done in a professional and neat manner, because it is our goal for all or installers' crews. We'll pass your words to Tim, Takhir and Aziz, the customers' appreciation helps our team to keep up an excellent work. Thank you once again for choosing our company for your windows and doors replacement! We are looking forward to have you as a reference for your friends and family.

Best regards,

Window Mart

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Window Mart

Window Mart provides High Quality and Energy Efficient windows and doors products. We are a team of real people with real values, building real relationships with customers. Window Mart comes to your windows and doors projects with top quality products, professional installation service, prompt after sale service and most important, competitive price.

***

Window Mart is a company that offers an end-to-end solution for replacement windows and doors in Ontario, Alberta and Saskatchewan. Over the years we have worked hard to build a professional team of sales representatives and installers, whose first priority is our customers satisfaction. Our goal is simple, we want to install top quality windows and doors which we would enjoy in our own home.

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
Vinyl Windows, Bay & Bow Windows, Exterior Doors, Patio Doors
SERVICES
Sales, Installation & Service
WEBSITE
https://windowmart.ca
NUMBER OF EMPLOYEES
58
PAYMENT METHOD
Visa, Master Card, Cheque, Bank Draft
LICENSES
Yes
MEMBERSHIPS
BBB, ECA
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
25 years transferable warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.