GNFP Ltd.

WARNING, WARNING, DANGER! I can’t believe what I just went through. Ontario One tells you on their website and over the phone to not place a call to check for underground utilities but to ask for the contractor to place the request because you are liable. That meant if I placed the call to Ontario One and Good Neighbor Fence & Post blows up the house next door I am responsible. Foolish me, I followed government recommendation and asked Good Neighbor Fence & Post to call Ontario One. That was when things changed. The usual cheerful and helpful Paul changed he said he only calls Ontario One on Fridays, he would have to reschedule and could not give me a date.
After much delay with no fences and wood stocked up in my driveway, Good Neighbor Fence & Post showed up to dig. That was when I really felt the pay back for making Good Neighbor Fence & Post call Ontario One. Here is what happen…
• They refused to drill three holes because it was too close to the gas line they said they had a policy of 2 ft. I measure it and it was 23 inches, plus there were existing post holes between where I wanted the new one. Three holes not dug.
• They said they had to drill one by hand because it was too close to the gas line, again in line with an existing post and greater than 2 ft. That Cost $50.
• They drilled only 3 ft. down, their website says 4 feet. (I measured)
• One hole was close to a tree and the equipment could not get through a root, so that hole is only 2 ft. down.
• Thank goodness the children were at school for all the bad language being used. Frankly I was shocked at the language.
An outsider may think this punished for following the governments recommendation displays terrible customer service Good Neighbor Fence & Post.
I am firm believer in online reviews and prior to selecting Good Neighbor Fence & Post I did my research finding good reviews.
One would wonder who wrote those reviews??
Because I believe in providing honest reviews, DO NOT USE Good Neighbor Fence & Post you will regret it.