Re New Floorcovering Inc

Floor Retailers
Edmonton AB T6B 2H5
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98%(552 reviews)
93%(109 reviews)
98%(552 reviews)
93%(109 reviews)
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Floor Retailers
Re New Floorcovering Inc
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89%

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Reviews for Re New Floorcovering Inc

Average customer rating:
9.5 10 (19 reviews)

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Private User
Private User
0 reviews Edmonton, AB
10/10

Flooring Project

WOW! You do not need to look any further. Re New Floorcovering is the absolute best. They will help you from recommending of products right to the end with a great follow up. We were thoroughly impressed with the unbelievable quality workmanship of our laminate and carpet. The final product is perfect. So besides having a great result in the end what was equally important was the ability to trust fully you are in good hands and using a top notch group of people who go the extra mile. You WILL get the best experience from start to finish at an incredibly fair price.

Approximate cost of services:
$18,000.00
0 of 1 people found this review helpful.
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Company Response

We are glad that you had such a great experience with the sales team along with the carpet and laminate installation installers. The end result looks amazing.

Alexander in Edmonton
Alexander in Edmonton
0 reviews Edmonton, AB
10/10

Amazing Service

Robert from Renew Flooring went above and beyond our expectations. He provided his expertise of 30 plus years in the flooring industry which came into use when needed with the situation we ended up in. I would highly recommend using Renew Flooring, just ask for Robert and you wont be disappointed.

Approximate cost of services:
$900.00
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Company Response

Thanks Alexander. We are glad that everything went well and you were happy with Robert and our team at Renew Floorcovering.

Felix in Edmonton
Felix in Edmonton
4 reviews Edmonton, AB
10/10

In love with new carpet

Moving to a new place is always a challenge. Everything has to be perfect and the way exactly you want. Thanks to the New Floorcovering we've got perfect carpets in our new house, especially in the children bedroom. I'm truly recommend this carpet service if you want to be calm and glad

Approximate cost of services:
$200.00
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Company Response

Thanks Felix. We are glad you love the new carpet.

M from Edmonton
M from Edmonton
1 review Edmonton, AB
2/10

Not impressed with customer service

Ordered material for installation by my own trades. Product was great. As is frequently done, we ordered a bit more product than we anticipated we would need in case anything went wrong.
Upon inspection at site, we realized one of the boxes supplied was the wrong colour. No worries, we ended up with 2 extra boxes (one the colour we ordered and the one that they got wrong). Tried for 2 weeks to contact the office regarding protocol for returning one box of the right colour that we did not use and one box of the wrong colour. Repeatedly told, over the course of 2 weeks that they would call back 'tomorrow' with information. Finally at the end of 2 weeks, we were told it would be another week before the manager was in town to approve the return. Again, we heard nothing.
Called 2 months later...now approval for return is pending, and a restocking charge of $125 on $177 of product is being applied. That's a 70% restocking charge....and half of that is for a product they screwed up on. Love the product, but would look far and wide to buy from someone else.

Approximate cost of services:
$1,151.65
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Company Response

Lorin and Shiela, I'm very sorry that you are not happy with the miniumum restocking fee our supplier charges. It appears that the email to you dated September 11, was either not received or overlooked. The information that was requested at that time and received this morning has been sent to our supplier for return authorization. You can call our office to discuss further.

Nestor B.
Nestor B.
1 review Sherwood Park, AB
10/10

New flooring in the kitchen and bathrooms.

After selecting a few options, we had an in home visit from the sales person to confirm which product best matched our counters and cabinets. Once we made our selection an installation date was scheduled, which was met. The installers were friendly, knowledgeable and respectful of the home. When the installers were done, all was cleaned up and the floor was washed as well. Very happy with the outcome as well as the process from start to finish.

Approximate cost of services:
$4,000.00
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Company Response

Thank you so much for taking the time to leave us such a great review!

Jennifer
Jennifer
3 reviews Edmonton, AB
10/10

Carpet Installation in Basement

Carpet looks great! I went with ReNew Flooring because of the great reviews. Definitely would use again and recommend! Thank you!

Approximate cost of services:
$1,400.00
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Company Response

Thanks for the review Jennifer! It was a pleasure working with you!
Jen

Nora in Edmonton
Nora in Edmonton
1 review Edmonton, AB
10/10

Hardwood Flooring

Recently ReNew replaced carpeting in two bedrooms, to match existing hardwood throughout the rest of the house. Lowell was very helpful in finding a good match for the colour of wood, coming to the house with samples. Kevin, the installer, was quick and efficient, and also seamlessly repaired an area in the hallway where the original flooring had been damaged. I'm delighted with my new floors and highly recommend ReNew.

Approximate cost of services:
$5,000.00
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Company Response

Nora,
We're happy to hear that you are loving your hardwood! We appreciate you taking the time to leave us such a nice review.

Tracy C.
Tracy C.
2 reviews Edmonton, AB
10/10

I have just finished our basement. We had carpeting installed by ReNew.

We wanted a durable but comfortable carpet for the basement at a reasonable cost. ReNew Flooring gave us so many options and helped us find the best carpet for our basement. The installers were great, quick and excellent install of the carpeting. Our carpet is also low Voc for asthmatics and we haven’t had any reactions. I recommend ReNew. They care about getting their customers the product they need and want.

Approximate cost of services:
$3,100.00
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Company Response

Tracy,
I'm glad you love your carpet! It was such a pleasure working with you!
Jen

Ryan  in Edmonton
Ryan in Edmonton
1 review Edmonton, AB
10/10

Replaced carpet

We had looked around for a while at having our carpets replaced from our stairs and the whole second floor. We had that ugly short carpet that white turning yellow due to high volume traffic. We were introduced tp renew floorcovering by a friend. We call and set up an appointment immediately.

With in a few days Jennifer came over, she had brought an excellent amount of samples of different carpets that would go great with our existing wall colours. We narrowed it down to 2 different style and colours. Jennifer recommended that we hold on to the supplies overnight and see how they would look in different lighting, which we did not even thing of what a difference it would make.

Shortly after we made our chose, renew was in immediately for the install. Clean and professional. Really treating our home like it was there own.

Thank You Jennifer and Kelly from renew

Customer for life

Approximate cost of services:
$1,700.00
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Company Response

Thanks Ryan. We are glad you are enjoying the new Carpet.

Thanks Kelly

CindyRae
CindyRae
2 reviews Edmonton, AB
10/10

Vinyl Plank Flooring

We found ReNew Floorcovering Inc. through friends on Facebook. After receiving quotes from three other local flooring companies to remove our carpet and linoleum flooring and replace it with luxury vinyl plank flooring, the decision was an easy one to go with ReNew for the job. The ease of Jennifer coming to our home with sample flooring to show us and complete her measuring all at once made everything easy for us. From start to finish she worked with us to stick to our budget, and keep the project on schedule. This company and their trades contractors are professional and left our home very tidy and respected our timelines throughout the job. We required other home improvements to be done and Jennifer referred other professionals to us who have been great to work with also. We are in love with our new floors and would use this company again for future flooring needs as well as recommend them to others. Thanks so much Jennifer!!!

- Cindy Rae and Stephen of Edmonton, AB

Approximate cost of services:
$6,300.00
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Company Response

Cindy Rae, It was such a pleasure working with you and I'm glad you love your new floor.
I'm happy that we were able to refer other trades to help you out. We have a great selection of trade partners available....let me know if you ever need anything else!
Jennifer

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Re New Floorcovering Inc

Retail floorcovering store with a unique Shop-At-Home Service where we bring the store to you! We supply and install all surfaces including carpet, tile, hardwood, laminate, luxury vinyl plank/ tile, and linoleum. Let us come to you or visit our showroom at 4831 74 Ave in Edmonton!
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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