On Side Restoration Services Ltd.

Fire & Water Damage Restoration
Vancouver BC V5M 2E9
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Fire & Water Damage Restoration
On Side Restoration Services Ltd.
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79%

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Reviews by rating (past 12 months)

Reviews for On Side Restoration Services Ltd.

Average customer rating:
8 10 (262 reviews)

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Mark in Toronto
Mark in Toronto
1 review Edmonton, AB
10/10

Basement Restoration

Due to some basement flooding, OnSide was the restoration company that our insurance company recommended. OnSide promptly assessed and begin the restorative process in a safe, and timely manner. All employees and workers were very supportive and understanding throughout the entire process.

Approximate cost of services:
$6,000.00
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Company Response

We love to hear that our workers are supportive and understanding. Thank you for your review Mark and for the opportunity to assist. Sincerely, On Side Restoration.

Pearl in Vancouver
Pearl in Vancouver
1 review Surrey, BC
10/10

Insurance claim due to flood in finished basement.

Due to a flood, our insurance adjuster contacted OnSide Restoration to do the cleanup & restoration work. They efficiently handled the packing & storage of our possessions, the asbestos remediation, the disinfection, replacing the subfloor, cleanup, then moving our things back into the house. Communication throughout the entire process was excellent, schedules were provided. The various crews were very professional & did their jobs efficiently. I would highly recommend OnSide Restoration Services for any major restoration work. They have in the company or access to all the trades necessary to complete large & small jobs very quickly.

Approximate cost of services:
$32,000.00
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Company Response

Thank you for your kind words and feedback Pearl. We appreciate the opportunity to assist you with your flood cleanup and restoration work. Sincerely, On Side Restoration.

Bev Campbell
Bev Campbell
1 review Ashcroft, BC
10/10

Damage after a leaking hot water tank.

Shocker to get up to a soaking wet floor and rug and hallway, calling the Insurance company was easy, Wendy took charge and all I had to do was fall in behind. Next thing I know On Side was on side and the work began, my only discomfort was sleeping for 2.5 months in my den on a pull out couch. The work was done to my satisfaction and I am well pleased.

Approximate cost of services:
$10.00
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Company Response

We appreciate you taking the time to provide this review Bev. Glad you're not on the pull out couch anymore. Take care. On Side Restoration.

Shauna in Edmonton
Shauna in Edmonton
1 review Edmonton, AB
10/10

water basement back up

My sewer backed up at the end of February and I wanted it completely sanitized and restored to normal. We called On Side and they did a fantastic job. Even through the Covid 19 guidelines, we had to wait a bit longer for provincial standards to allow people to come into our home but once they were allowed they made our place back to normal again.

Approximate cost of services:
$3,000.00
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Company Response

Thank you for the kind review Shauna. Happy to hear our team did a fantastic job. Sincerely, On Side Restoration.

Ian B.
Ian B.
1 review Victoria, BC
10/10

Kitchen restoration

When we found out our dishwasher had been leaking for a long time and causing lots of water damage to our kitchen floor as well as the suit downstairs, we called On Side restoration right away. They were quick, professional and courteous throughout the whole process of deconstruction, drying/dehumidifying and the reconstruction. I would definitely recommend them to anyone needing restoration services.

Approximate cost of services:
$14,000.00
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Company Response

It was our pleasure to assist Ian. Thank you for trusting us with your home. Sincerely, On Side Restoration.

Private User
Private User
Private User reviews Grande Prairie, AB
10/10

Restoration following flooded basement

First on side staff did excellent restoration of our flooded basement following the quick melting of the snow in the spring. They were quick to respond . Great work of staff members!

Approximate cost of services:
$25.00
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Company Response

Thanks for taking time to provide an excellent review. Glad we were able to help with your flooded basement. Take care. On Side Restoration.

Private User
Private User
Private User reviews Markham, ON
10/10

Garage Repair

Car impact on attached garage at the front of the house. Claimed insurance and On Side Restoration was sent for the repair. Project was done promptly and to my satisfaction.

Approximate cost of services:
$10,000.00
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Company Response

Thank you for your review. Happy we could assist with your claim. Sincerely, On Side Restoration.

Cheryle in Stoney Creek
Cheryle in Stoney Creek
1 review Hamilton, ON
10/10

Full kitchen renovation

Do not know the total cost. Just guessing to complete this review. Reno consisted at abatement, floors, wall, cabinets and much more. Chris and his team at On Side Restoration did an excellent job replacing my kitchen. They were considerate, kind, knowledgeable and to me went above and beyond what they needed to do to and kept me updated and well informed. I would recommend their services to my family and friends.
Thanks Cheryle

Approximate cost of services:
$20,000.00
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Company Response

Thanks for your kind review Cheryle. We'll forward this on to Chris and our Hamilton team. They'll be happy to see it. Sincerely, On Side Restoration.

LouD in Vancouver
LouD in Vancouver
1 review Vancouver, BC
10/10

Pack up and move out

There was a flood in my building. Onside was here the day after I was told my unit would need to be repaired. They packed me up and moved me. During the entire restoration they kept in touch with me and when they day came to move back they were on time and and had me back in my home like nothing ever happened. I am not sure of the cost as my insurance company covered it. Amazing service.

Approximate cost of services:
$6,000.00
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Company Response

Very nice to hear our Vancouver team provided amazing service. We appreciate the opportunity to assist. Sincerely, On Side Restoration.

Aliban in Victoria
Aliban in Victoria
1 review Victoria, BC
10/10

Kitchen floor reno due to flood

We had a flood in our kitchen due to a broken component on our dishwasher. Unfortunately it wasn't discovered (Couple days) until we saw water seeping through all the seams in the hardwood floor and noticed all the ripples. The ceiling in the downstairs suite was dripping and crumbling too.
We were recommended to Onside through our insurance broker.
Onside was super professional and always kept in contact during the renos. All the sub-trades were personable and experienced and did a great job. They walked us through every step and although it took a little longer to complete we are super satisfied with the end result and love love our new floors!!

Approximate cost of services:
$20,000.00
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Company Response

Thank you very much for the review and kind words. We're happy we could help. Sincerely, On Side Restoration.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about On Side Restoration Services Ltd.

On Side Restoration Services is ready to assist you with your water / storm / flood damage, mould remediation, fire restoration, storm damage, catastrophic property loss, bio-hazard remediation, content pack out / pack in / restoration. For B2B organizations, On Side features On Side Live, our 24/ 7 call centre ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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