Well it was Feb 14 and our dog was lock in the bathroom and the faucet was apart due to repair well some how she was able to hit the shut off vales and water started flowing, My son phones me at 3 in the afternoon saying the stairs are wet, and that hears water running, well that bathroom in right above our kitchen so water was running for some 5 hours, from the upstaris all the way to the basement. A very wet house, we called up Onside and right away they came in and had fans and dehumidifiers, running and the next day had a crew of people in emptting the effected areas, after a week and the adjuster where in, repairs started, Approx 7 monhts after the flood happend we had our kitchen and life back to normal. a big thank you to Jeremy and the Crew and Onside.