Basement Flood / restoration/rebuidl
In May 2017 our basement flooded due to a broken pipe. It was late in the evening and our insurance dispatched On Side Restoration. They were very prompt in arriving to deal with emergency services and worked well into the night to ensure our contents were preserved. I was assigned Gustavo Eccudero as Senior Project Manager and Steve Comeau as Project Coordinator. We are now at the final stage of the renovation and I cannot say enough of how the On Side Team handled all the issues that came up over the process. If you think a renovation will go smoothly, or without issues you are in for a rude awakening, many issues came up and timelines were extended, however, the Team at On Side were extremely accommodating and went above and beyond to ensure any issues that came up were promptly taken care of to our complete satisfaction , this was very important to us since neither me or my husband could be at home throughout every step of the process. If you are looking for a Team that will work with you when you have a major problem in your home, I would strongly recommend this company as their whole focus is built on excellent customer service and quality work.
- Approximate cost of services:
- $50,000.00
- Company Response
We appreciate your review Karen. Kind regards, On Side Customer Service