Our flood sensor failed to work during the most recent melting of the winter snow, and the multiple pile of wet snow, and all the rain we had in April. Basically our weeping tiles swelled, and leaked around the parameters of our basement. Norm was our project manager, and he explained every step we need to take to ensure that don't have black mold building up the future. With all the explanation we really appreciate the time frame that the team took to ensure our basement is 1. MOLD FREE and 2. Completed to our content. We were able to change our carpet to vinyl planks. They have good connections with the right contractor who was helpful in helping us choose our floor product. All the team members were friendly and always asked for informed consent to do anything. We leave them with a code to enter our home, and they had our full trust to enter our home anytime. This was great because we didn't have to take time off work to supervise or let the contractors come in.
- Approximate cost of services:
- $15,000.00
- Company Response
Thank you for sharing your experience Ms. Fong. We appreciate your words and excellent review of our company. - On Side Restoration