Capital Garage Door Ottawa

From the moment he arrived, Albert acted with condescension and hostility towards me. My greeting at the door ("Hi Albert, how are you this morning," or words to that effect) was met with "Open the garage door please." And it went down from there. Everything I said was dismissed; everything I asked was ignored. it was as though I were a child.

At one point he lifted the motor unit to gauge its position on the ceiling. The signal wire got caught in the works, at the other end, and was stretched so much it was just about to snap. I tried to alert him to this, but he wouldn't listen. He just dismissed me with "it's okay." (It was most definitely not OK. that wire was as taut as a guitar string.)

I could see that what the guy really wanted was for me to just shut up and go away. So I did. A short while later, I heard a yell and went to see him in the garage. He then informed me that it would be $200 to reattach the motor unit to the ceiling and another $150 to reattach the rear rails. I reminded him that we agreed on $200 for the whole job, but he insisted that I only asked for the motor unit to be reattached. (Why would I do that? It'd be as absurd as asking a painter to paint only half the ceiling!) when I described the job, I wrote that I already have the rear-rail hanger hardware, and the first thing he said when he entered the garage was where this hardware was. So he knew perfectly well that the rear-rail hangers were part of the job.

I did not accept the new quote, and that was that. Before he left, he kindly showed me some marks he made on the ceiling where he thought the joists were, so I could use them when I attempt to install the thing myself. Except that what he marked was the location of the thin drywall strapping, not the joists. I'd never attach the garage door rail and motor to the strapping!