The Crack Doctor

I would like to express our total satisfaction with the work performed by The Crack Doctor Waterproofing Group. The company installed a partial internal drainage system in our house back in July. I would highly recommend The Crack Doctor.

I had an internal drainage done from the Crack Doctor. I was very satisfied with both the sales rep and the work crew. They were prompt, professional, thorough and reasonable. I will definitely recommend them to everyone.

We found a crack in our foundation and went straight to HomeStars. Called the Crack Doctor and Jason came out next day, I thought he was coming for an inspection but he was there to fix the crack, and he did. Very professional and polite and the work looks amazing...It's rained and no leaks, Great Job!

We had some internal and external waterproofing done at our house by The Crack Doctor. Casey was amazing. Great communication, helpful and responded in a timely fashion to everything. Levin and his team were wonderful - friendly and courteous.

We had internal drainage system installed. We are very satisfied. As a real estate broker, I can say that the quality of service is exceptional based on many homes I've seen with water/repair work.

Eight years after two cracks were repaired,one leaked again. Prompt answer to phone call and immediate referral to warranty department. Booked appointment right away at my convenience. Follow up confirmation call day before,technician arrived right on time,pleasant informed tidy and realistic about what needed to be done. Minimal destruction of drywall.Fixed leak,tidied,all within the hour. No charges. Very impressed.A 100 % positive experience,excellent customer service and warranty fully honoured.

After recently having water seepage in our basement Rec.room, for the second time in two years we realized it was a job that needed to be professionally repaired, not done with a temporary fix. After removing wall panels we discovered a crack in the foundation wall that ran from ceiling to floor. We called a couple of waterproofing companies and left messages for them to get back to us so we could get a quote. Nigel from the Crack Doctor promptly returned our call and was very pleasant, helpful and professional. The other companies didn't even get back to us. After discussing our problem Nigel offered to send someone over the next day to repair it. I was very pleased with the prompt service and great customer service from Nigel. He even called back again later that same day to confirm the appointment for the next day. Vitale, the technician that did the repair, was very professional, friendly and pleasant to deal with. He took the time to explain in detail how the process was done and even went over it all again with my husband when he got home from work. He did a great job, and didn't leave a mess. We were guaranteed we we would not have a leak from this spot again, and if we ever did they would repair it no charge as there is a lifetime guarantee on the work. We would not hesitate to use, or recommend the Crack Doctor to anyone.Good customer service is very important to us and there seems to be less and less of it these days.

We had a wet basement. Water was coming in from our ancient foundation. Crack Doctor came in and waterproofed our leaky wall. It was fast, efficient and professional service. Basement has been dry ever since. Highly recommend!

For years every time it rained hard our son's basement bedroom ended up with a wet floor. The Crack Doctor, Jeremy & James installed interior drains and a sump with pump. The blocks were drilled in the bottom and drained, and continue to drain into the new tiles. The room has since been dry as a bone and the old musty odour is gone. They said what they were going to do, they did it for how much money they said it would cost and they were right on schedule. The workers were friendly and efficient. Thank you Crack Doctor!

Had water poring into my basement and found a crack in the foundation. The Crack Doctor came in quickly and repaired the crack from the inside at a very reasonable price. Have not had a problem since. Very quick, came in time, very clean work space. Even called after to ensure work was standing up to the repair. Very happy I called the Crack Doctor for a great alternative repair.