Metro Snow & Ice Management

Snow Removal
Ottawa ON K2G 0B3
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Metro Snow & Ice Management
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35%

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Reviews for Metro Snow & Ice Management

Average customer rating:
5.2 10 (438 reviews)

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T. McNeil in Nepean
T. McNeil in Nepean
1 review Ottawa, ON
10/10

Metro Snow Management (Ottawa)

I hired them last winter season to clear our double driveway, and I was very pleased. Only one time was clearing missed, and when I called the Metro Office it was then cleared promptly. They do a very careful clearing job, have top-line equipment, communicate via email when they expect to come each time, and they return to clean up the residual snow left behind by city street plows. I would highly recommend Metro! I have hired them again for the coming 2018-2019 winter.

Approximate cost of services:
$350.00
0 of 1 people found this review helpful.
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Company Response

You've been with me for many years now and I'm so pleased we can work closely with you each year to get the job done.
Thanks so much for this.
Ken Dale
President

Private User
Private User
Private User reviews Ottawa, ON
8/10

Winter snow removal

Last year first time using. Did great job, I signed up for a second year. Does great email updates with snow status and when drivers would be out. This is a hard job and those drivers are up in middle of the night while we sleep warmly in bed. All staff very helpful!
Ken gives everyone great updates at 3, 4 am......thank god you do what you do!

Approximate cost of services:
$330.00
1 of 2 people found this review helpful.
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Company Response

Many thanks for this review and I'm so glad you're pleased with us.
Ken Dale
President

kat in barrhaven
kat in barrhaven
1 review Ottawa, ON
10/10

quality

we're all guilty of hiring a snow removal company and then come that first big snow fall, expecting to have your driveway cleaned first thing in the morning...or as soon as its done snowing...but when you're a good company with a lot of clients then you might not always be the first but rest assured your driveway will get cleaned in a very timely manner even if it snows again same day...metro gives frequent daily updates with direct links within the email for any issues you might have....very affordable and reliable and metro is my snow removal company that i'm keeping and highly recommend

Approximate cost of services:
$400.00
0 of 1 people found this review helpful.
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Company Response

Wow, thanks Kat for putting this in the proper perspective. Education and realistic expectations during storms is the key.
Thanks again
Ken Dale
President

Indi in Toronto
Indi in Toronto
1 review Toronto, ON
10/10

Friendly informative snow professionals

I was impressed with how I would wake up at 6 and see my drive had been plowed during a storm. Even when it snowed all day, when I got home it was again beautifully scraped clean. Drivers always waved and smiled. Good service and felt well taken care of. Thank you.

Approximate cost of services:
$200.00
0 of 1 people found this review helpful.
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Company Response

Nice review Indi. I'll forward this in to my drivers. They like to hear these kind of things.
Ken Dale
President

Lorie in Ottawa
Lorie in Ottawa
3 reviews Ottawa, ON
10/10

You get what you pay for!

Always polite to deal with, always professional and always a good job! over the last 3 years there have been a couple of minor incidents with snow build up but one email and Metro came to fix it. Very happy with their service.

Approximate cost of services:
$350.00
0 of 3 people found this review helpful.
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Company Response

So grateful you took the time to write this Lorie.
Always nice to hear.
Ken Dale
President

A. from Nepean in Nepean
A. from Nepean in Nepean
1 review Ottawa, ON
9/10

Snow Removal

Metro Snow & Ice Management have been doing winter snow removal at our address for a few years now and the service is good and the price is reasonable, especially since we're seniors.

Removal of the grader wind row is important and this is completed promptly.

Approximate cost of services:
$0.00
0 of 1 people found this review helpful.
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Company Response

This is great to see and thanks for believing in us!
KEN Dale
President

Baroness in Nepean
Baroness in Nepean
1 review Ottawa, ON
10/10

Great Service nit perfect but Weather is Random

I have been a paying customer for four years from the Appleseed days. The progress year to year making better usses of weather reports and notifications to mu email on coming storms. Even Gps to notify you when the tractor has entered your area so you have time to move your car! It has worked well for me. I have seen negstive reviews but these are people thst think for 300 dollars they should have a man sitting on your laneway 7/24 to clean every flake! Its snow an act of nature which is no perectly predictable, and city plows pile snow back at ends of laneways after yours was just done. And every snow fall I can imagine the calls for recleans. I have never been let down by the service! City has left bumps of slush that turned to ice but thats the city not metros fault! They have been good for the years i have used them! And yes i have usedothers

Approximate cost of services:
$389.00
0 of 1 people found this review helpful.
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Company Response

Great to see your pleased and thanks for the kind words.
KEN Dale
President

Private User
Private User
Private User reviews Ottawa, ON
8/10

Snow blowing service

I have used Metro Snow and Ice Management (formerly Appleseed) for the past three years. My impression after the first year was so so, I think they have improved year over year and I am now in general happy with their service.
Jay

Approximate cost of services:
$395.00
0 of 1 people found this review helpful.
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Company Response

Many thanks for this Jay.
Glad we improved for you.
Ken Dale
President

Private User
Private User
Private User reviews Ottawa, ON
10/10

Snow Removal

Metro Snow cleaned my driveway last winter. I was very satisfied with the service. They were always there, never miss a snow fall. They came several times over the course of a big snow drop to make sure the front of my driveway was clear. I am going with Metro again this winter. I would recommend them 100%.

Approximate cost of services:
$300.00
0 of 1 people found this review helpful.
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Company Response

Very nice and thanks for taking the time to share this.
Ken

Private User
Private User
Private User reviews Ottawa, ON
10/10

Snow removal

An excellent company. They make you feel like family because they just want to do the best job and meet or exceed your expectations.
Give them a try. You will not be disappointed.

Approximate cost of services:
$400.00
0 of 1 people found this review helpful.
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Company Response

Such a nice review. Thanks for this.
Ken

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Metro Snow & Ice Management

WELCOME TO METRO SNOW & ICE MANAGEMENT! Ken Dale, owner of Metro Snow & Ice Management, has over 25 years of experience managing large snowstorms in Ottawa. Ken founded and is past Chairman of OSCA (Ottawa Snow Contractors Association), which is a self governing organization of credible, well established snow ...
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