Metro Snow & Ice Management

Snow Removal
Ottawa ON K2G 0B3
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Snow Removal
Metro Snow & Ice Management
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Reviews by rating (past 12 months)

Reviews for Metro Snow & Ice Management

Average customer rating:
5.2 10 (438 reviews)

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brombals in Ottawa
brombals in Ottawa
1 review Ottawa, ON
10/10

Metro Snow425

Have used them for years and have been very happy with the service. I have recommended them to a number of friends and neighbours . They respond well and quickly to calls.

Approximate cost of services:
$425.00
0 of 1 people found this review helpful.
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Company Response

You've both been with me for so many years and are a joy to work with!
Thanks so much for taking the time to share this.
Ken

Private User
Private User
Private User reviews Ottawa, ON
10/10

Snow removals

2 years of service, I never had any problems, always in time and they do excellent job especially when we get very bad snow storms. The prices for the services they provide are very reasonable. Thank you metro for making the winter easy on us.

Approximate cost of services:
$395.50
1 of 2 people found this review helpful.
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Company Response

Glad the first 2 years have gone so well Nd hope we have many more years working together.
Ken

M Irvin
M Irvin
3 reviews Ottawa, ON
10/10

Snow clearing

We've been with them now forb20 years plus and would not think of changing. Always great service and up to date communication on storm days. When you provide your email they will be able to tell you where in the neighborhood they are presently clearing and instant alerts for "next steps". Great to deal with. Highly satisfied. M Irvin Nepean

Approximate cost of services:
$325.00
0 of 1 people found this review helpful.
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Company Response

20 years wow! So great to hear from such a long time customer. So pleased you are happy and this means a lot to me!
Ken

Private User
Private User
Private User reviews Ottawa, ON
10/10

72 Weybridge Drive, Nepean

Mettro are reliable and professional. They arrive early in the morning and come back after the city ploughs have come by so they can clean up the end of the driveway. The driveway is always completely cleaned. Even when a car or two are left in the driveway they do a great job. I recommend them highly.

Approximate cost of services:
$400.00
0 of 1 people found this review helpful.
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Company Response

Many thanks for this. Weybridge is a tough, busy bus rite to keep clean but we do our best.
Appreciate this.
Ken

Paul  in Nepean
Paul in Nepean
1 review Ottawa, ON
10/10

Lane way snow clearing

Bearing in mind the unpredictability of our winter weather, the difficulty of trying to track and stay close behind City ploughs and, well, some of the awful storms we typically experience, in my opinion the guys at Metro do a great job. Particularly impressed with Ken’s communication model - very helpful in knowing what to expect and when. Great job everyone.

Approximate cost of services:
$400.00
0 of 1 people found this review helpful.
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Company Response

Very kind words Paul and I'm glad you were please.
Thanks
Ken

Private User
Private User
Private User reviews Ottawa, ON
8/10

Snow removal

The snow removal was completed on time for me to get to work. In the beginning a few glitches but it was remedied in time anyway.

The service is great though the only thing is the constant emails that could have a bit more positive notes. I understand that folks get angry when their lot is not showeled etc but perhaps a "gentle" reminder is best and not angry emails. If those folks who are angry still persist in being "angry" perhaps writing to them directly and letting them know that it is 0 tolerance and they can lose their contract? Just a thought..

But in overall I am happy with the service

Approximate cost of services:
$339.00
0 of 1 people found this review helpful.
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Company Response

Thanks for shari g this.
Ken

Private User
Private User
Private User reviews Ottawa, ON
10/10

Driveway plowing

I have used this company for years and have always been happy with their service. I particularly appreciate the advance notice of their arrival so that I can move my car out of the way.

Approximate cost of services:
$250.00
0 of 1 people found this review helpful.
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Company Response

Many thanks for this and we;re all grateful you appreciate our efforts.
Ken Dale
President

IAN in Port Charlotte
IAN in Port Charlotte
3 reviews Ottawa, ON
10/10

Snow removal

I have been using Metro for a number of years now. Ken and company have been great. I have never had to worry about coming home to that dreaded mountain of snow at the end of the driveway after the city ploughs have come by. Metro's drivers are almost always right behind the ploughs. Can't say how important that is to me!
They are responsive, professional and courteous!
Highly recommend Metro!
Ian from Centrepointe, Nepean

Approximate cost of services:
$300.00
0 of 1 people found this review helpful.
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Company Response

Very kind words Ian. Thanks so much.
Ken

Sandra in Nepean
Sandra in Nepean
1 review Ottawa, ON
10/10

Metro Snow Removal

We've used Metro for several years now and have had no problems. There were several times with our previous company when the driveway was not cleared quickly enough.
I really like the email updates and I always know when the plow is coming to do our driveway.

Approximate cost of services:
$375.00
0 of 1 people found this review helpful.
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Company Response

Very nice of you to share this Sandra and many thanks for doing so.
Ken

PMJ in Nepean
PMJ in Nepean
1 review Ottawa, ON
10/10

Very pleased with the service

I decided to use a plowing service for the first time last year and chose Metro. I was very impressed. My driveway was cleared promptly after each snowfall and Metro's communication and updates throughout the winter were exceptional. I'll be a continuing customer this year and in future!

Approximate cost of services:
$350.00
0 of 1 people found this review helpful.
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Company Response

Glad your 1st year was so great PMJ.
Appreciate this.
Ken

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Metro Snow & Ice Management

WELCOME TO METRO SNOW & ICE MANAGEMENT! Ken Dale, owner of Metro Snow & Ice Management, has over 25 years of experience managing large snowstorms in Ottawa. Ken founded and is past Chairman of OSCA (Ottawa Snow Contractors Association), which is a self governing organization of credible, well established snow ...
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