Metro Snow & Ice Management

Snow Removal
Ottawa ON K2G 0B3
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Snow Removal
Metro Snow & Ice Management
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35%

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Reviews for Metro Snow & Ice Management

Average customer rating:
5.2 10 (438 reviews)

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steve in Nepean
steve in Nepean
2 reviews Ottawa, ON
10/10

snow removal

We have been using Ken Dale and his team at Metro Snow and Ice for many years, and would strongly recommend them.

Their snow removal service is first rate. Ken and his team know the meaning of customer service.

They advise you of their plans for each snow event and review and revise and communicate their plans to you as the event occurs.

They are also innovative in their field, but the main things, they are reliable, service oriented and affordable.

Steve & Myrna Bookman

Approximate cost of services:
$290.00
0 of 1 people found this review helpful.
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Company Response

You've been with me a very long time Steve and Myrna and I really appreciate the time you took to express such kind words of support.
Ken Dale
President

loneyb in Nepean
loneyb in Nepean
1 review Ottawa, ON
8/10

Snow Removal

I have had this service for a number of years now. Over this period they have never failed to show up. They try to inform you when the tractor will show up but sometimes this is not received.
The only issue with this is that I would use this information on when to go out and remove the snow from the front of my garage.
They have always showed up which is what I contracted for and the notifications are a nice to have.

Approximate cost of services:
$375.00
0 of 1 people found this review helpful.
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Company Response

So many thanks for this nice review!
Ken

Private User
Private User
Private User reviews Ottawa, ON
10/10

Long time client and still satisfied!

I have been with Metro Snow and Ice Management (and its former name) for close to 10 years now. I have been satisfied of the snow removal work every year. They are very professional in their interactions with the client, keep us up to date in a timely manner during storms and they do a great job at snow removal!
My father was a snow removal guy where I grew up, so I knew what I wanted and what I should expect. I have not been disappointed.

Approximate cost of services:
$350.00
0 of 2 people found this review helpful.
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Company Response

Many thanks for this and as your Dad was in this business I'm sure you know how difficult and involved it is every storm.
Ken

elayne taylor in Ottawa
elayne taylor in Ottawa
4 reviews Ottawa, ON
10/10

excellent service

Ken Dale has a very professional staff who take pride in doing a job well. His new tractors that take the snow out of the driveway are an immense improvement . There is no spring meltdown of a huge pile of dirty snow at the end of the driveway which is awesome. In our case, the laneway is shared and even when the car next door didn't get moved when requested, our side was clean as a whistle when the operator was finished . It is was a strange year for snowfalls with nothing and then 30 centimeters in a 24 hour time frame once or twice in a week or so.. Metro handled it with ease and any issues that arose were addressed
immediately.. We have signed up for the next season already . elaynetylor@rogers.com K2C2Y4

Approximate cost of services:
$300.00
0 of 1 people found this review helpful.
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Company Response

Welcome back for another season Elayne and it's always a joy working with you each winter.
Ken Dale
President

TMB
TMB
1 review Ottawa, ON
10/10

The Best in Ottawa

Third year with Metro. they provided the best service ever. It could take long time to express how happy i am with their offered services. i totally recommend Metro to all. can't wait to enjoy the snow !!!

Approximate cost of services:
$500.00
0 of 1 people found this review helpful.
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Company Response

Wonderful of you to review us like this. Thanks so much!
KEN

Martin Carriere in Nepean
Martin Carriere in Nepean
1 review Ottawa, ON
10/10

Snow removal

Always timely. Right behind the city plow in most cases. Never got caught with a snow bank for any length of time. Since we are retired we use the car many times during the day and we never had problems with getting out of our driveway. Even when the snow bank was small it was still removed in a good time frame.

Approximate cost of services:
$350.00
0 of 1 people found this review helpful.
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Company Response

Thanks for sharing this Martin. So glad you are pleased.
Ken

Barry in Nepean
Barry in Nepean
1 review Ottawa, ON
10/10

Snow Removal on Charleston St

We have been long time customers and have been very pleased with the service provided. We are kept informed of plans for clearing of an upcoming snow storm as well as during the storm. No significant damage has been done. Office staff have always been cordial and co-operative.

Approximate cost of services:
$299.45
0 of 1 people found this review helpful.
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Company Response

Thanks for this kind review Barry! Always wonderful to heat 'the good stories' as well.
Ken

Private User
Private User
Private User reviews Ottawa, ON
8/10

Snow removal

I have been with Metro for 3 years. I'm a single woman with back issues and they have been a life saver. My driveway was always plowed in the morning and I leave the house by 6:30 am. I have never had an issue after snow storms. I have no complaints.

Approximate cost of services:
$350.00
0 of 1 people found this review helpful.
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Company Response

This is great news and thanks for letting us know you are so pleased. We won't stop working to get you out quickly each storm.
Ken

Private User
Private User
Private User reviews Ottawa, ON
10/10

Driveway snow clearing at 145 Stradwick Ave

We have been customers of Metro Snow and Ice for about 8 years. They provide prompt and thorough snow clearing when there is a weather event that delivers more than 5cm of snow. Any issues that we have ever brought to the company’s attention have always been dealt with very efficiently. Their use of a GPS tracking system on the tractors provides an excellent service so the homeowner knows when the clearing will take place. I would recommend Metro to anyone.

Approximate cost of services:
$300.00
0 of 1 people found this review helpful.
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Company Response

Thanks for this. We have many clients on Stradwick and our great effort in to servicing it well.
Ken

Private User
Private User
Private User reviews Ottawa, ON
10/10

Snow removal, laneway and pathway to house

Although there were slip-ups in clearing pathway to house after major snowstorms, situation was corrected fairly promptly when company notified. The plowing of laneway was always neat and tidy - neighbours didn't complain and others asked about my customer satisfaction.

Approximate cost of services:
$600.00
0 of 1 people found this review helpful.
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Company Response

Glad we could clear us p the Walkway shovelling issues for you.
Thanks for sharing this.
Ken

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Metro Snow & Ice Management

WELCOME TO METRO SNOW & ICE MANAGEMENT! Ken Dale, owner of Metro Snow & Ice Management, has over 25 years of experience managing large snowstorms in Ottawa. Ken founded and is past Chairman of OSCA (Ottawa Snow Contractors Association), which is a self governing organization of credible, well established snow ...
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