We actually looked up this company because we saw a neighbour whose walkway we really liked. So, we called and got a quote. The salesman is the same person who does the labour - Barclay. Really nice guy, seemed quite trustworthy from the beginning. He was patient ... we must've had 3 visits from him and numerous emails before we actually got the work done. We really like the new look. As with everything, time will tell as to the quality, but so far - quite happy.