Fair Deal Heating & Air Conditioning

Ash was very polite and concerned over the phone. He sent Raj over with someone else, and they fixed the AC in 30 mins. Replaced the capacitor. I was very happy because as a home owner, you have to expect the worst of replacing the AC for $3-4k

Ash and his team at Fair Deal Heating and Air Conditioning are professional, knowledgeable and honest. Met them initially for an emergency furnace issue. They were on time, thorough and meticulous. Issue was resolved promptly and I was surprised with his after service follow up. When it came to replacing our old furnace and AC unit a couple years later, they were 100% our go-to choice for the job. Not surprisingly, the service was on-time and exceeded our expectations. They even came in UNDER estimated cost.
Ash and Fair Deal Heating and Air Conditioning have earned our trust and deserve the highest recommendation possible.

So after calling a bunch of companies he was the only company that answered all my questions (multiple ones), I actually had some companies stop replying after 1 or 2 questions which may reflect their customer service when I have an issue. Then I had 1 or 2 companies bashing goodman and trying to push their own brand they sold which I think was very unprofessional.

So after going through these companies I called in Fair Deal Heating & Air Conditioning & Ash came by the same day I asked him to so he could view our setup. Now at this point I was set on a 2 stage 60,000btu furnace (Coming from an 80,000btu furnace which was very over sized for our home and lots of issues) Once he was over he had a look at our current setup, measured some duct work and explained to me he highly recommends going with a 40,000btu due to restricted/small duct work in our home which is another reason why we had been having lots of issues with our old furnace. At first I was reluctant to drop down to 40,000btu thinking our home would not heat up enough and be cold however after he explained it all he made sense and I agreed. Also after talking some more we decided to add a new humidifier (since ours never worked) & new filter box.

Ash was ready to send his 2 workers 2 days later to install our new furnace however I threw an odd request at him, I needed the old furnace removed the night before so I could parge the wall around it with cement & add some insulation since its going to be the last time for many years where we will have the chance to do this. That night his crew passed by and removed the old furnace for us without any questions at no extra cost!. The next day they showed up in the morning when they said they would and installed the new furnace and did some custom duct work. While installing they noticed the old HVAC company that was here did not even glue some of the joints in the intake and exhaust pipes it clearly shows that the prior company Belcomfort did not care or want to fully resolve all the issues we had and always made excuses.

In the end the furnace was installed properly, we ran it on stage 2 for about 45min without any issues, where our old one would of cut heat after 15min or so. The crew cleaned up after themselves, took all the garbage & ash even came out a few days later to fully inspect and check over the install & to answer any questions and make sure we were satisfied with everything. I was very happy with this experience & would highly recommend Fair Deal Heating & Air Conditioning one of the few guys that actually had proper customer service & sized the furnace properly to our home. I would much rather support a smaller HVAC company like this that takes their time and does it properly then these bigger guys who dont reply or down talk other brands.

As for warranty I paid a little extra for 10yr parts & Labor from Goodman, I can call the installer or I can call any other Goodman tech and they will bill goodman for everything which is great. This was not the cheapest company I could of gone with they were also not the most expensive & I did not want that as installation is most important and I feel they did a great job.

My furnace broke down over the weekend and I was struggling to get a genuine advise on whether repairing it would make more sense or getting a new furnace. All morning, i made calls to several companies and private contractors but in vain. Everyone wanted to sell but Ashwani and his team came in as a savior. He guided me through the troubleshooting process, helped narrow down on the problem, explained in detail the pros and cons or repairing VS a New buy and patiently answered a tonne of my questions which helped me make the right decision. With minus 10 outside and no heat in the house, they understood the challenges and worked through most of Sunday to get the new furnace in and get things up and running. They were thorough professionals and ensured that they explain all the details to me. Also, most people forget about customers once the job is done but Ashwani ensured and continued to follow-up just to check if things were working fine and as per my expectations, which is truly amazing. I would 100% recommend them for any of your furnace or AC issues. They will be my Go To partners from now on. Thank you team for making this a seamless experience for me

Fair Deal Heating & Air Conditioning was outstanding in his knowledge of our a/c and heating unit. THEY went above and beyond for me which is amazing. Our issues were resolved promptly, will be recommending and using again. Thank you so much

Excellent customer service from Fair Deal Heating & Air Conditioning for annual inspection of furnace. Friendly and efficient service included in annual service plan. They called first to ask if they could come before scheduled time as previous call ended early. Work was completed in a timely fashion.

We just had a furnace and tankless hot water system installed by . Fair Deal Heating & Air Conditioning We were satisfied by their quick and friendly service using top of the line products. We recommend these folks to anybody that needs quick and efficient service.

Fair Deal Heating & Air Conditioninginstalled and designed a new lactation for my furnace and duct system last year and they are still servicing my unit and doing the maintenance for me.
I have very high standards and not easily satisfied. They totally nailed it and met all my standards.Thank you Fair Deal Heating & Air Conditioning

I would rate them a 20 if I had the option. I highly recommend Very satisfied with their customer service. Fair Deal Heating & Air Conditioning Ashawni has fixed many of the problems I come across, AC, heater, water tank. Always on time, professional, knowledgeable and very trustworthy. He works hard to make it happen. Would recommend them to anyone in the GTA.